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Palo Alto Glamping Hotel

Property class: 4.5

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The Palo Alto Glamping Hotel offers a peaceful riverside escape with practical comforts. Guests enjoy a full breakfast, coffee shop, in-room WiFi, outdoor pool, scenic terrace views, and rejuvenating spa services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

About the area

Map
San Carlos, Ciudad Quesada, Dulce Nombre, 4001 4621, Florencia, Alajuela, 21001

What's nearby

  • Quesada City Park
    26 min drive - 10.8 km
  • Camara de Ganaderos de San Carlos
    31 min drive - 12.9 km

Restaurants

  • Soda Betos
    15 min drive
  • Pizzeria Mayke Florencia
    14 min drive
  • Almorea Café
    11 min drive
  • Donde Macha Bar Restaurante
    15 min drive
  • Bar y Rest. La Torre
    13 min drive

About this property

Palo Alto Glamping Hotel

Luxury hotel by the river
At Palo Alto Glamping Hotel, you can look forward to free full breakfast, a swim-up bar and a terrace. Treat yourself to spa services, such as a body scrub, a body wrap or a Swedish massage. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with free cabanas, pool umbrellas and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and smoke-free property
  • Tour/ticket information, a banquet hall and bike tour information
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and memory foam beds
  • Bathrooms with Jetted bath and rainfall showers
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

All-inclusive room rates at Palo Alto Glamping Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle tours
  • Cooking classes

Family friendly

  • 2 outdoor pools

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • No lift (single-level property)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 100 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palo Alto Glamping Hotel Hotel
Palo Alto Glamping Hotel Florencia
Palo Alto Glamping Hotel Hotel Florencia

Frequently asked questions

Does Palo Alto Glamping Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:30 AM to 10:00 PM.

Is Palo Alto Glamping Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palo Alto Glamping Hotel?

Self-parking is free at this property.

What time is check-in at Palo Alto Glamping Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palo Alto Glamping Hotel?

Checkout is at 11:00 AM.

Does Palo Alto Glamping Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per person applies.

Are there all-inclusive benefits at Palo Alto Glamping Hotel?

Some rate plans available at this property are all-inclusive.

Where is Palo Alto Glamping Hotel located?

This luxury hotel is situated on a river.

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Reviews

Palo Alto Glamping Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing property, very friendly and attentive staff, beautiful and unique location
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Sunilkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of mountains, very well maintained property and staff went above and beyond to provide services. Very peaceful and quiet place to enjoy the nature
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, excellent staff. Was treated like royalty!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved spending the night in a glam tent. The bed was comfortable and we enjoyed the outdoor shower. The restaurant and bar staff were so nice and made sure we had everything to make our stay great.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Devasenathipathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent domes with amenities of a 5star stay. Cordial staff and well maintained facilities. The chef makes delicious food and the bar has unique drinks.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and cleaned. The surroundings were beautiful. Nice place to rest and disconnect.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway location. Sits perfectly in the middle of multiple destinations. The place really feels like staying in the middle of the forest, but with all human comforts. Would definitely come back.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Comfortable and the staff were all friendly. The only problem was the dogs barking for hours on end. They were likely the neighbors packs of dogs but could still be heard quite loudly which was annoying. The last night the sweet little dog at the hotel started in with them around 3:30 am waking us up.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Palo Alto Glamping was absolutely amazing. I was welcomed with smiling face and warm hearts from the moment I checked in. The staff is extremely accommodating. The bartender Anthony makes the most amazing craft cocktails and provided excellent services. The concierge was able to assist with booking horseback riding and a private tour of a waterfall. The chocolate scrub and massage that I received was amazing as well. The domes were huge with comfy beds, great a/c, clean, and comfortable. The bathroom provided an amazing tropical experience while showering with the beautiful plants hanging over head. Last but not least the food was 5 star worthy. The chef makes the most amazing dishes that are extremely affordable.
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ernesto was the best part of our experience here
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Merijn Privé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamping on top

The hotel is beautiful! Very nice tents with airco and separate private bathroom. Very good food and very nice and helpful crew.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was unique. The food was excellent.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Thanks
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Lester

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gusto
Stayed 2 nights in May 2025
Verified

6/10 Okay

Jean Carlo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t receive any VIP service. Food and service were horrible, very slow and no taste. Great place, but they need to improve
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I when for my birthday in our anniversary. We really love the property we wanted to be in the middle of the jungle, very relaxing, quiet, clean, excellent service for all the staff working there. We thank you to Yoryana the receptionist she did excellent job in all the tours that we did. Andres he really help us with all of our necessities in planning our reservations. Gustavo our private driver was very kind in polite. Brian the chef, he really cooks all fresh food and delicious. Anthony, ivan, Nstor and Marlo. There were all extremely helpful and very polite friendly atmosphere. Thank you everyone
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

Geetanjali

Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance of facility -in disrepair and dirty Towels were filthy and torn with stains No housekeeping service was provided during our stay; After two days, we were informed via WhatsApp that service had to be requested. On our last day, we lifted the bedding and found wads of hair that did not belong to us, which was unhygienic and unacceptable Dining experience: food was inconsistent--sometimes overcooked and sometimes raw No on-site manager. Staff very young and eager but not supervised
Verified

8/10 Good

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar súper lindo y rodeado de naturaleza, los domos muy cómodos, la cama confortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mikaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement avec un service de qualité, seul problème pour nous le dôme est bruyant avec la pluie et dans un pays tropical la pluie est quotidienne. Difficile de se reposer. Le dôme est à laver nous l’avons approché avec une veste et les dépôts végétal sont tachés le vêtement. Peu accessible au mobilité réduite.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble las habitaciones
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Eiby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente lugar, muy buen servicio al cliente, tranquilo, limpio ! Repetiría mil Veces
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

ELMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ELMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular, lugar increible, Nestor excelente anfitrion
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en perfectas condiciones, muy limpio, ordenado, en medio de la naturaleza, y lo mejor es su personal, el staff es extraordinariamente amable y siempre con la iniciativa para mejorar la experiencia.
Stayed 1 night in Feb 2024