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"Useful to have a launderette on site as we're in the middle of a 3 week holiday and needed clean clothes!"

"The check in staff was very accommodating, offered up grade, looked at best option for us. Very friendly. Wouldn't hesitate to go back."

"Location"

"Room service was poor and the breakfast meals were poor same thing every day and one day no juice and another no hot water for tea"

"The manager quickly replaced the old electric heater in the room with a new electric heater which was a great improvement."

"Great staff!"

"Nice property Need to have enough towels and facecloths in the room."

"This was one of our favourite stays while visiting Nova Scotia/Cape Breton. The hotel was kept very clean and cozy and we loved that there was a tea/coffee room at the end of every hallway on each floor. Our room was quaint and beautifully vintage and there was unique art hung across all the walls. The hostess was very friendly and helpful and we would definitely recommend this hotel to anyone visiting Sydney. Loved that it was so centrally located as well! We were able to walk to and from the...

"Room was filthy and spiders all around in corners."