All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 135 out of 1000 reviews" "
10 - Excellent
135
Rating 8 - Good. 236 out of 1000 reviews" "
8 - Good
236
Rating 6 - Okay. 228 out of 1000 reviews" "
6 - Okay
228
Rating 4 - Poor. 170 out of 1000 reviews" "
4 - Poor
170
Rating 2 - Terrible. 231 out of 1000 reviews" "
2 - Terrible
231
5.8/10
Cleanliness
6.8/10
Staff & service
5.2/10
Amenities
5.4/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
4/10 Poor
Jullisa
19 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Place had terrible smells and facility needs to be updated. Air conditioner didn’t work. Ok for a quick visit.
Jullisa
Stayed 1 night in May 2024
Response from dee on 19 May 2024
Thankyouforyourreview. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The odor issue that you have noted will be addressed in an attempt to correct and improve our hotel
I found the accommodation very quiet, the breakfast I found very weak, I suggest putting a fruit as an option.
Edvanio
Stayed 1 night in May 2024
Response from dee on 19 May 2024
Thankyoufortaking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.
Thankyoufortheopportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us
10/10 Excellent
Michael
13 May 2024
Liked: Property conditions & facilities
Michael
Stayed 1 night in May 2024
Response from dee on 15 May 2024
Wearehappytohearthatyouenjoyed your stay with us at Rodeway Inn Florence KY. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Northern KY area you will stay with us again.
It wasn’t safe. Some stranger came to knock on my door thinking that I was hammering his wife. The place is full of junkies. However, if you want cheaper things that is the best place to be.
Edson
Stayed 3 nights in May 2024
Response from dee on 15 May 2024
Thankyoufortaking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment with our security services which is on property. If you have further questions please contact management directly at the hotel
Very nasty, bed got blood spots, other bed got bugs, floor sticky and patched, toilette was awful.
Firas
Stayed 1 night in May 2024
Response from dee on 9 May 2024
I am so sorry for the experiences you have encountered at our property. Your commentsconcern me greatly. If you could reach out to me directly at the hotel, so we can discuss thisfurther. I look forward to speaking with you with you soon.
I like the location. I like was quiet.
I don't like the shower bath was dirty, and on the back door were some guys in an inconvinient condition.
Patricia
Stayed 3 nights in Apr 2024
Response from dee on 4 May 2024
Thank you for taking the time to post about your recent stay with us. I want you to know thatguest comfort and safety are our utmost concerns. We are committed to making every possibleeffort to provide a secure environment with our security services which is on property. If youhave further questions please contact management directly at the hotel.
Thank you for the outstanding review of your recent stay at Rodeway InnFlorence KY. I will be sure to share you kind comments with the staff, as they lovereceiving feedback. We cannot wait to have you back as our guests, and continueto "wow" you.
This place is nasty and disgusting it's very unhealthy and just plum gross
Marcella
Stayed 1 night in Apr 2024
Response from dee on 28 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.
2/10 Terrible
Scott
25 Apr 2024
Scott
Stayed 1 night in Apr 2024
Response from dee on 15 May 2024
Thankyouforleaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.
The property is outdated. The outlets couldnt hold the plug in all the way. The toliet clugged to easy.
Michelle
Stayed 1 night in Apr 2024
Response from dee on 25 Apr 2024
Thank you for your review. We truly regret that the accommodations were not what you hadexpected. Your opinion and satisfaction is very important to us and we are very sorry we wereunable to meet your expectations. We continually try to do our very best for all of our guests.
6/10 Okay
Victor
21 Apr 2024
Victor
Stayed 1 night in Apr 2024
Response from dee on 15 May 2024
Thankyoufortaking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements
8/10 Good
Juan Pablo
20 Apr 2024
Liked: Staff & service
Juan Pablo
Stayed 1 night in Apr 2024
Response from dee on 22 Apr 2024
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards
We are happy to hear that you have enjoyed your recent stay at Rodeway InnFlorence KY. Thank you for staying and taking the time to post a review. We hopeto see you again on your next visit to the Northern KY area.
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.
4/10 Poor
Joe
14 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Joe
Stayed 2 nights in Apr 2024
Response from dee on 19 Apr 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.
Inexpensive stay but in really poor condition- multiple holes in blanket and a stain, really uneven floor, and the pool area looked like it was used for mattress storage.
Suzanne
Stayed 1 night in Apr 2024
Response from dee on 15 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.
Vary good location,clean and safe environment at convenient price
deepak
Stayed 3 nights in Apr 2024
Response from dee on 15 Apr 2024
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY
8/10 Good
Mohammad Reza
25 Mar 2024
Mohammad Reza
Stayed 2 nights in Mar 2024
Response from dee on 15 Apr 2024
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY
10/10 Excellent
Matthew
23 Mar 2024
Matthew
Stayed 2 nights in Mar 2024
Response from dee on 15 Apr 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that youenjoyed your accommodations, and we hope to see you again very soon atRodeway Inn Florence KY.
10/10 Excellent
Ritu
21 Mar 2024
Nice Stay and clean hotel
Ritu
Stayed 1 night in Mar 2024
Response from dee on 23 Mar 2024
Thank you for your recent stay with Rodeway Inn Florence KY and for taking thetime to review the hotel. We appreciate the outstanding review, and the kindcomments you have mentioned. We are happy that you enjoyed your stay withus. We will see you on your next visit to Northern KY.
We did not enjoy our stay. Our room was very dirty the bathroom was extremely dirty the tub was disgusting we couldn’t even use it. I even went to housekeeping to tell her to clean and it’s like she didn’t know what I was saying. The blanket had cigarette burn holes in them. Some of the outlets didn’t work. There was only a few channels that actually worked on the tv. There was a man walking up and down our hall and laying on the steps just very weird. My kids and I were not comfortable at all we had no choice but to stay since I already paid for it. Never again
Kande
Stayed 3 nights in Mar 2024
Response from dee on 19 Mar 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.
6/10 Okay
Anquinette
Travelled with partner
21 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Pulled covers back and there were roaches in our bed. My boyfriend had one crawling on him!
Anquinette
Stayed 2 nights in Dec 2023
Response from dee on 24 Feb 2024
My deepest apologies, I regret that your stay did not live up to our usual expectations. Restassured the issues you experienced have been addressed with my team to better prevent fromhappening to future guests.
4/10 Poor
Gena
10 Feb 2024
Gena
Stayed 1 night in Feb 2024
Response from dee on 12 Feb 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that yourstay at the hotel was not up to par. We will share your review with our room attendant staff toensure improvements are made. We very much appreciate your business and thank you forstaying with us.
Good enough room for a night. Comfortable and clean. Would stay again.
Christopher
Stayed 1 night in Jan 2024
Response from Ritu Kapoor on 1 Feb 2024
I am glad to hear that you find a great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. The staff loves to hear when they receive positive feedback. We hope to see you soon at Rodeway Inn Florence KY.
We are happy to hear that you have enjoyed your recent stay at Rodeway Inn Florence KY. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Northern KY area.
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
6/10 Okay
Verified traveller
Travelled with family
20 Jan 2024
Disliked: Room comfort
Might be our last stay.
Basic stay heat barely worked so my family was freezing!
People being loud all nogh5 long seemingly on their phones just stabdibg out our door even past 12am!
Verified traveller
Stayed 1 night in Jan 2024
Response from Ritu Kapoor on 2 Feb 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.
6/10 Okay
Dena
19 Jan 2024
Disliked: Property conditions & facilities
For the price point you definitely get what you pay for. It’s not the worst place I’ve ever stayed in or messiest but there were a few things I wish were different. The room was extremely drafty perhaps due to it being a storm upon a rival but the window also leaked so badly I had to place a towel in the window to make sure it didn’t go everywhere. The sink drained very slowly as did the shower but again. The price is what you get. The front desk staff were super friendly and helpful and nice however the housekeeping staff was extremely rude and demanded to see every single towel in the room before replacing the one that was stopping the leak in the window.
Dena
Stayed 2 nights in Jan 2024
Response from Ritu Kapoor on 2 Feb 2024
Thank you for taking the time to write a review of your stay. The issues you described are trulyregrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we willdo everything we can to make the necessary improvements
The staff was very helpful and polite. Anything you asked for within reason they would accommodate. Also it was very reasonably priced
Joshua
Stayed 1 night in Dec 2023
Response from Ritu Kapoor on 2 Feb 2024
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KY.
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.
Great location and lot of restaurants near by at walkable distance. Wi-Fi works great and price is the best in town. Nice clean rooms and friendly staff.
SUNIL
Stayed 1 night in Jan 2024
Response from Ritu Kapoor on 2 Feb 2024
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
6/10 Okay
Gary
17 Dec 2023
Gary
Stayed 1 night in Dec 2023
Response from Ritu Kapoor on 2 Feb 2024
We are happy to hear that you enjoyed your stay with us at Rodeway InnFlorence KY. We truly want all of our guests to find comfort at our hotel. Thankyou for staying with us and thank you for taking the time to let us know how yourstay was. We hope that when you are in the Northern KY area you will stay withus again.
8/10 Good
Benito
5 Dec 2023
Liked: Cleanliness, staff & service
Very kind staff and manager. Patient and straightforward with checking in. Jai Sri Krishna, Jai Sri Ram, Jai Prabhupada
Benito
Stayed 1 night in Dec 2023
Response from Ritu Kapoor on 2 Feb 2024
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KYHare krishna....hari bol
10/10 Excellent
Mikhail
24 Nov 2023
Mikhail
Stayed 1 night in Nov 2023
Response from Ritu Kapoor on 2 Feb 2024
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards
Worst place I have ever stayed in. Cockroaches in the bathroom, water clogs in the bathroom sink. Rusted microwave oven will do the job but looks disgusting. Holes in the bedsheet may be because of cigarette ashes.