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"Great hotel with very friendly staff, especially the breakfast restaurant waitress who was fantastic and very helpful/ Would certainly stay here again"

"Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

"The room was amazing, with a very comfortable bed, a sofa and a table. Bery clean and with high quality bath products The staff was very helpful and polite. I have enjoyed the breakfast either. Only suggestion would be to extend the breakfast times at teh weekends "

"Room 242 was lovely. Staff very friendly. Facilities good. Dinner and breakfast very nice."

"Clean room, pleasant staff, great evening meal"

"Service, cleanliness and atmosphere, perfect place for a short stay."

"Very friendly staff"

"All the staff I came across were courteous and efficient. Although the decor is a little dated, the room was spotlessly clean and appeared well maintained. All in all, excellent value for money. "

"The hotel was very clean. The bed was very comfortable. Staff were excellent. Not in your face, but always there if you needed them. The hotel is situated in a fantastic spot. 15 minutes walk to the shopping precinct. We would definitely stay again and recommend to family and friends. Thanks "The Crew""

"Nice, clean hotel with pool and gym facilities. All the staff were kind and really helpful. All in all a pleasant stay."

"Our 3rd stay here. Enjoyed a Christmas break this time. Excellent. "

"As with the HIE at East midlands airport 2 days ago, everything was great. The only down side was that the water in the shower wasn't too hot."

"Excellent"

"Brilliant hotel! Amazing service. Incredible breakfast with amazing coffee and juice included. Would 100% recommended "

"Great place"

"Room was ideal for 2 adults and 2 children. Staff in the restaurant for breakfast were incredibly friendly and helpful. Would definitely stay here when in the area again."

"Friendly staff, been a few times here now and the friendly, helpful chef now knows us so that’s nice. Had a room upgrade which was really lovely so room bigger, bed bigger and really comfy, shower big enough to get at least 6 people in, will consider an up grade in future. "

"Good size room and friendly staff also free breakfast was the icing on the cake!"

"Very friendly welcome from Reception. Clean and comfortable room and a great restaurant. Plenty of free parking."

"All the staff were very friendly, helpful, room was clean, nice selection of tea/coffee, water and fresh milk! In room Lovely breakfast, would definitely stay here again"