Great hotel. Will definitely stay again if in the area
Todd
เข้าพัก 1 คืน, เมษายน 2025
6/10 พอใช้
Diane
12 พ.ค. 2025
All the hvac equipment was outside our window and it was very loud all night. Was told the sheets would be changed every other day we put a tiny little pen mark on all the bedding and it was not changed we even tipped the housekeeping person in the hallway. The hotel staff really didn’t believe me. After our first night I had to go ask for towels. And I was told I couldn’t use AAA or AARP discount because we booked third party. If that’s really a rule that’s stupid. Anyway for a Hilton and paying almost $200 a night we weren’t impressed. Will not be staying there again.
A strange man walked into my room on my first morning there, which is terrifying as a solo female traveler. He did not knock, didn’t tell me who he was and I did not see identifying clothing or name tags on him. I went down to front desk to complain and they just shrugged their shoulders and said “yeah, that was probably maintenance, sorry” as if that makes it okay. I filled out a complaint form online and still haven’t heard back from management and it’s been two weeks now
We were on our way back home from a long trip. Perfect spot for a good nights sleep. Away from the highway and other noisy roads. Conveniently located for restaurants. Will stay here again.
We were there over Christmas and the hotel was clean and inviting and the staff was remarkable.
Cheyanne was our server for breakfast all of our days and she was outstanding!!! Friendly, courteous and went out of her way to make us feel welcomed.