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"Wonderful place, staff excellent."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Well located hotel right beside Tower Bridge and 10mins from Tower Hill tube station. It was a nice hotel overall and didn't have anything to complain about. Only issue was, was the lack of aircon. We asked for a portable fan which did help but it still was very warm in the room."

"The location is genuinely great, that's the highlight. Unfortunately, the rooms are very small and missing some things I'd expect even at this price point: no fridge, no phone in the room. There's also no bellboy service to help with luggage."

"The staff was very friendly and helpful. The room was clean and spacious compared with other hotels and the locations was perfect with a lot of amenities at a walking distance. It is also located in a safe area. The A/C was not working properly when we arrive to the room but they sent a technician right away and fixed the issue within 30 minutes."

"This hotel is very conveniently located near the Tower Hill Tube station and walking distance from the Tower of London and many other sites (Tower Bridge, London Bridge, etc.). The staff were very helpful and welcoming.The hotel itself is very unique and Modern in design with plenty of spaces to hangout/r lax outside your hotel room. I was a bit concerned that the hotel room may be a bit too tight however was not the case perfect size with the largest hotel bed I think I've ever slept in. The...

"A spectacular river view and nice room if you pay more. Lovely gardens for the heart of the city/Wharf. This hotel could be great if it improved a few basics. Check in was poor as they migrated to a new system. We waited 15 mins as the first in the queue with no offer of a complimentary drink. The rooms need kettles. We asked 5 times before one was delivered with tea bags also requested. Only drink on offer was coffee. Breakfast at 9.30 am was stone cold as the hotel is geared toward business...

"Hotel con muy buenas ubicación, excelente servicio . Volvería"

"great view of River Thames"

"Upon arrival for our one night stay we were told that our room wasnt ready despite us being there 45mins past the check in time, so we were invited to have a cocktail in the bar whilst we wait, not a big deal. Then a few more things went wrong, we were sent to the wrong room then the correct room wasnt what we booked. So a pretty disappointing start but with the help of 2 lovely staff members Joe and Ryan, they not only resolved the issues but as an apology far exceeded our expectations and this...

"Great room - nice and quiet, great breakfast... hotel easy to get to from the Jubilee Line."

"Air conditioner worked very well, had good rest"

"The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday...

"Lovely view from the breakfast room across the river to O2 Arena. Bedroom (standard) a good size, bath and shower in ours, much appreciated as we walked a lot and had very tired feet. Bed very comfortable with nice bedding, great aircon in room too. Breakfast was very good, plenty of choice and good quality produce. 10 minutes walk to East India DLR station. Morrisons local by station. Short walk to Canary Wharf with coffee shops and restaurants, we ate in Dishoom an Indian restaurant and found...

"Location of this hotel is really good if you are going to a concert at the O2. The hotel was clean and it was pretty comfortable. I would recommend it if you are staying at the O2. The staff at this hotel were really nice! I would definitely stay here again."

"Lovely hotel. Great welcoming staff. So helpful. Fantastic location. Fantastic rooms."