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"Lovely place we had a wonderful stay"

"I chose a budget room which was £144 per night. I stayed two nights over the Bank Holiday heatwave . There was a brick wall outside my window and only two of the windows would open a maximum of 3 inches. The bathroom window did not open and the fan was not working. It was wretched in the heat. You have to have the light on to see even in daylight. I was given a very basic fan . I asked to change my room the next day. It was inhumane to expect anyone to be in a room with no ventilation in that...

"From peeling wallpaper to worn out fabrics and cheap pillows … the bathroom was new though … breakfast times were 9:00 to 9:30 😵‍💫 race on for that one … But staff helpful and great location…. But the whole place needs an uplift "

"We had a very comfortable stay here. A short walk from the sea. Gladly recommend."

"I would like a heartier breakfast with eggs, bacon, and vegetables."

"Great location, right near the pier and beach with welcoming reception and bar/restaurant area. Unfortunately hotel is a little run down and for those not staying in the main building, it felt rather underwhelming walking through the car park to another wing.."

"Still the best place to stay in Poole. Shower was awesome, enough room to get a rugby union team in!!! Great location near the restaurants on the Quay and a ten minute walk from the train station. Deluxe Room was very spacious and had an iron bath in the corner!! However, mattress was too soft and the pillows too 'fluffy'. Just a personal note, but we needed hard mattresses and 'dull' pillows. Breakfast is over-priced (plenty of coffee shops/delicatessens in Poole), but if you need to eat one,...

"Gorgeous hotel. Would love to come again"

"Friendly & welcoming staff."

"Bit run down. Cold water tap was red hot. Not the best place I have stayed but not the worst."

"Location was fantastic, room was clean but could do with modernising as it was a bit dated. Staff were very good. Value for money probably not but once it's been shown a bit of love and attention it would be well worth it."

"My kids love the pool so we’ll definitely be back. The restaurant and bar staff were fab! Reception a little hit and miss…"

"check in was straight forward though you will need to pay £15.00 to park which is not the end of the world parking is secure bedroom was big only a short walk to the pier and beach also there is live entertainment friday and saturday currently which we enjoyed benefits of being a resident overall a great expereince would recommend"

"Good location, 10 mins to the pier (20 back though !) We stayed in the Lodge and the room was fine. Good breakfast, plenty of choice. My only grumble was the bathroom. As an older person I had a problem getting in/out of the bath in order to shower. No additional rails."

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"Seaview was spectacular. Cleanliness and amenities needs updating and improvement."

"staff friendly and helpful and rooms were very clean"

"The breakfast is not worth it for its price didn't even look good so didn't risk eating any of it"