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"Breakfast was great and the grandkids really enjoyed the pool. The room was good, but not great, perhaps the staff could be trained to look at the details and not the overall picture. An extra minute or two cleaning, goes a long way."

"Helpful staff, great amenities and beautiful lake views"

"Staff was great!"

"The bed was too soft and too low to the ground."

"Yes"

"The pool is not heated, but my toddler enjoyed it. The towels did not seem to be kept stocked though. "

"The breakfast was great. The shower curtains kept sliding down and it was hard to keep the floor dry. "

"It was great 😊 "

"Just okay overall. Staff not friendly or inviting. I was told no real Easter celebration, such as Easter Egg hunt or Easter bunny for children, but then there was an Easter bunny. My grandchildren were excluded from The event or information was not accurate? I probably would not choose this hotel again. Certainly not the White Inn values from when I lived there with my children."

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing....

"Wonderful facility, very clean, beautiful, great ambiance. Great staff, makes you feel completely at home!"

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."