โรงแรมและที่พักแฟร์ลอว์น ไฮท์ส

"There was lots of litter around the property. The trash barrells needed to be emptied. The halls needed to be vacumed. My room was very cold when I arrived. I finally just turned off the A/C."

"The staff and manager Ben were outstanding to assist with our stay."

"The Staff were kind and clearly take pride in offering wonderful hospitality services. The first night, I called to say we were delayed for check-in and Nick was so so gracious in the phone - he has both a wonderful tone for customer service and a genuine care for helping guests. I'd gladly stay there again! I misunderstood something about the pool, and I'm embarrassed that I missed the sign - I always try to follow rules/requests (unless absolutely absurd, of course) and I didn't realize it...

"The hotel was so nice and clean from the lobby to our room! LOVED IT!!!"

"We enjoyed our stay overall. We really appreciated that the hot tub was open, clean, and a nice place to relax. The pool area, however, could have used some extra attention as it seemed a little dirty. We also had a clogged sink and noticed that the shower leaked, which were a few inconveniences during our stay. That being said, when we checked out, the staff was very apologetic, friendly, and did their best to address our concerns and make things right. We also enjoyed the breakfast, which was...

"Very clean!"

"The room was updated, clean, and really nice. The staff at the front desk and the restaurant were helpful and informative. Highly recommend the restaurant and using the parking garage that leads right to the hotel."

"Property was in excellent condition. Thought it was a new facility."

"The power went out for the whole night so the elevators didn’t work and we had the climb the stairs tv was out as well as some lights"

"After paying 300$ for the night I was not happy with the room condition. Water spots on ceiling. Wallpaper falling off the walls. Dusty. Shower head was gross and mold in the shower. Cobwebbs outside of window when I overlooked the river. Breakfast u have to pay for. Just not what I was expecting when it comes to what I thought was a nicer hotel chain. I will not be booking again."

"Music next door was loud. Ourroom was next to it."

"excellent stay staff were great"

"Lovey place to stay, very quiet"