Dear Christina, Thank you for choosing our hotel. We sincerely apologize for the disappointing experience you had during your stay. We take cleanliness and guest comfort very seriously and are actively addressing the issues you've raised with our housekeeping and maintenance teams. Your feedback is invaluable as we work to improve our facilities and hospitality standards. Please accept our apologies, and if you would consider giving us another chance, we'd be grateful for the opportunity to provide you with a much-improved stay. Sincerely,Hotel Management

Dear Brenda, Thank you for taking the time to leave your feedback. We appreciate your input and are grateful for your stay with us. Please don't hesitate to reach out if you have any specific comments or concerns you'd like to share. Your satisfaction is our top priority, and we are here to ensure you have a comfortable and enjoyable experience during your time with us. We hope to welcome you back again soon.Sincerely,Hotel Management

Dear Fred, Thank you for reviewing our hotel. It is nice that you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Ertugrul, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Majed, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management

Dear Jeffrey D, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Vincent, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering the positive aspects, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Patricia, Thank you for choosing us and sharing your experience. We regret that your recent stay did not meet the expectations we strive to deliver to all our guests, and we apologize for any inconvenience this may have caused. Please be assured that we take all feedback seriously and will do everything we can to address the issues you have raised. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management

Dear Paul, We apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before they are allocated to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management

Dear Ronakbhai, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Thank you again; we wish you all the best with your travels.Sincerely, Hotel Management

Dear Kevin, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and to recommend it to other guests. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. We would love to see you again soon. Sincerely,Hotel Management

Dear David, We are happy you chose Extended Stay America for your recent visit. Reading your comments made our team's day! Our location is one of our most excellent features, so thank you for pointing that out for future travelers. We hope to welcome you back soon.Sincerely,Hotel Management

Dear Bonnie, Thank you for choosing us and sharing a review of your stay. We're thrilled to hear that your stay at Extended Stay America was characterized by cleanliness, tranquility, and friendly staff. Your positive feedback is much appreciated, and it motivates us to continue providing excellent service. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management

Dear Jony, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management

Dear Jeffrey, We love to receive feedback on how we are doing! Thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted to see how much you enjoyed your time with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them. Thank you once more, and we look forward to seeing you again soon. Sincerely,Hotel Management

Dear Nancy, Thank you for staying with us and sharing your experience with fellow travelers. We are glad you found us to be of great value and are delighted our hotel offers everything you need for a convenient stay. Moreover, your kind words noting your satisfaction with our convenient location and your interactions with our excellent team are much appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. On behalf of all of us at Extended Stay America, the pleasure was ours, and we look forward to welcoming you back!Sincerely,Hotel Management

Dear James, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read the comments that you like the hotel's location, are happy with the size of our fully equipped kitchen and that you had a great experience with everything during your stay. We will share your feedback with our staff as they will be pleased to hear our guests notice and appreciate their efforts. We appreciate you mentioning the need to update our hotel. We hope you stay with us again the next time you visit Washington, DC.Sincerely,Hotel Management