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"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...

"Usually go to lodges but found staying in room at hotel to be a thoroughly enjoyable experience in every respect."

"Excellent staff and very attentive , no request was too much . Pool and hot tub area and changing rooms very clean "

"The Staff was very helpful with dinner recommendations and the room was great. Would stay there again"

"Friendly staff. Good breakfast."

"A lovely property. Everything fresh and clean from the bedding to the bathroom and towels. Delicious breakfast. Una and Morton were perfect hosts, nothing was too much trouble from serving tea and cake when we arrived to supplying me with toothpaste when I found i hadn't packed mine! Would highly recommend."