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"Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...

"Lovely, quiet and extremely clean hotel in the heart of Grasmere. Fantastic friendly staff. Excellent breakfast."

"The hotel has a wonderful location overlooking Grasmere, the rooms are spacious and comfortable and the staff were all very friendly and helpful. Would certainly recommend staying here."

"Good"

"Managed to park in the outside car park but the 2nd one is a long way. "

"I use this as a base regularly for my hiking weekends and its just perfect. The rooms are beautifully presented, the food is great and I love the little residents only area."

"First arrived and the sign to the hostel was covered so you can’t see where to go We met a really nice lady who told us we should had an email with booking room number we we didn’t.. The room wasn’t great it needs updating the place smells of feet in the corridor and room The room wasn’t great it clean the beding and towels clean just the carpet was stained you didn’t wanna put your feet on it The walls where painted over mold The bathrooms where clean need more than 1 shower and 1 loo Over...

"Amazing team and checkin experience. Such good value and stay"

"Wonderfully authentic Lakeland Inn.Our stay was peaceful with so many opportunities for walks straight from the door.Limited options available for dinner, would have appreciated more choices.cooked breakfast was very good but some yoghurt, fruit would have been welcome.Selection of beers at the bar was very good.The staff work extremely hard but we thought an extra member of staff would have helped to reduce waiting times at dinner and breakfast"

"Amazing views and walks around the hotel. Basic room in need of modernisation. Beds were very comfortable. No curtains or blinds on the window! Toilet was broken on arrival but was fixed within the hour and offered a drink on the house which is nice. Staff very helpful and friendly. You can see the property is undergoing some work so understandable."

"The staff at the hotel were fantastic. Friendly and helpful. The breakfast choice was excellent. I do stay in a lot of hotels and the breakfast was one of the best in my opinion. Pool and spa area all clean. A bit dated in places. The bedroom was exceptionally clean with fresh water and tea coffee biscuits each day. The only negative was our room was extremely hot. Was altogether a wonderful hotel made mostly by the lovely staff."

"Close to town centre. Staff friendly and helpful. Delicious breakfast. Exceptionally clean"

"Warm atmosphere- staff that care !"

"Great friendly staffs, good choice of breakfast Good location Room is small for a room with 2 medium size dogs and two adults Small table fan provided for warm weather but it was dusty and noisy when turned on It would be nice to have a mini fridge in the room"