Jin Jiang Hotels hotels in Exeter

"We had a great stay. Everything was excellent- staff were very kind, the place was very clean and well maintained. The breakfast was very generous with plenty of options to choose from. The room itself was spacious and it had lovely Dove products in the shower. Would recommend to anyone wanting a simple hotel in the centre of Exeter."

"We stayed in a Swiss Style Lodge for 2 nights in April. The lodge and surrounding grounds were well maintained and have a nice aspect - however the carpets and soft furnishings in the lodge were filthy. This really let the property down and our experience of staying here. This is something that is cheap and easy to rectify, and needs to be sorted by the management team ASAP to encourage guests to stay again. We appreciated being able to use the gym and swimming pool in the main hotel. There was some miscommunication from the receptionist over the appropriate time our children could use the swimming pool. There are swimming lessons in the pool during the weekdays which restricts access by guests to the pool, as the lanes are cordoned off. This makes the pool a bit crowded but nevertheless, our children enjoyed using the pool."

"Staff were brilliant in all interactions "

"Did not have breakfast or had a car"

" Easy check-in. Friendly helpful staff. Clean room. Delicious breakfast with plenty of choice."

"I had a really excellent experience staying here. The staff were really helpful and friendly, the room was large and clean, the price was very reasonable. Breakfast was good - the scrambled eggs were amazing, but the sausages could have been better (though I've had far worse). The lounge area is very good, spacious and comfortable - perfect for a casual meeting."

"Breakfast was superb and staff are so freindly"

"Nice room"

"The hotel is clean. The reception staff are accommodating however i do feel ripped off. I stay in hotels for a decent nights sleep, and that was not achievable. The mattress was uncomfortable, there was a 2 inch gap under the door and the corridor lights didnt turn off all night. I payed an extra £14 for a breakfast that was not worth £5. The sausage had been cooked on such a high temperature the outside was cooked and the inside cold, the bacon had only just been introduced to a grill, the poached eggs flooded the plate with uncooked egg white, the coffee from a flask was warm at best. The breakfast staff had no idea who ordered what, so ended up walking round the room quizzing gets what they ordered, when a table number could have solved this, or a wooden spoon in the vase on the table with an order number. The hotel looks to also be used for staff family for breakfast. So all in all not a good stay and a complete waste of money. "