Located in the heart of the city, Lord Haldon Country Hotel offers a serene escape from urban bustle. Relax in the lush garden, unwind on the terrace, or savor traditional British dishes at The Tower Bar. Business travelers appreciate the on-site business center.
Located in Exeter, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is in the city centre. Go Ape Haldon and Northbrook Approach Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Exeter Phoenix Centre and Topsham Pool. Looking to enjoy an event or a game while in town? See what's happening at Clip 'n Climb or Sandy Park Rugby Stadium. Make sure you don't miss outdoor adventures like horse riding and hiking/biking trails. Visit our Exeter travel guide
Lord Haldon Country Hotel, Sure Hotel Collection by Best Western
Hotel in the city centre
Consider a stay at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden and laundry facilities. The on-site British cuisine restaurant, The Tower Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
Free self-parking
Full breakfast (surcharge), a banquet hall and wedding services
Smoke-free property, a ballroom and luggage storage
Guest reviews speak well of the overall condition
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Other conveniences in all rooms include:
20 bathrooms with baths or showers and free toiletries
Daily full breakfast available 6:30 AM to 8:30 AM for a fee: GBP 12.50 per person
A bar/lounge
A restaurant
Restaurants on site
The Tower Bar
Things to do
Horseback riding/rentals
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
No lift
More
3 floors
Ballroom
Banquet hall
Built in 1749
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
20 private bathrooms
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Limited room service
More
Desk
Individual decor
Individual furnishings
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 12.50 per person
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have any lifts
Property is also known as
Best Western Lord Haldon Country Hotel
Best Western Exeter Lord Haldon Country
Best Western Lord Haldon Country
Best Western Exeter Lord Haldon Country Hotel
Lord Haldon Country Hotel Sure Hotel Collection by Best Western
Frequently asked questions
Is Lord Haldon Country Hotel, Sure Hotel Collection by Best Western pet-friendly?
Yes, this hotel allows pets (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western on 22 Mar 2026 start from ฿2,405, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Self-parking is free at this property.
What time is check-in at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Lord Haldon Country Hotel, Sure Hotel Collection by Best Western located?
Located in the heart of Exeter, this hotel is 2 mi (3.3 km) from Go Ape Haldon and 2.1 mi (3.3 km) from Haldon Forest Park. Exeter's Historic Quayside and Canonteign Waterfalls and Country Park are also within 6 miles (10 km).
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Reviews
Lord Haldon Country Hotel, Sure Hotel Collection by Best Western Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 148 out of 372 reviews
10 - Excellent
148
Rating 8 - Good. 158 out of 372 reviews
8 - Good
158
Rating 6 - Okay. 48 out of 372 reviews
6 - Okay
48
Rating 4 - Poor. 10 out of 372 reviews
4 - Poor
10
Rating 2 - Terrible. 8 out of 372 reviews
2 - Terrible
8
Reviews
8/10 Good
Pauline
17 Oct 2025
Liked: Cleanliness, staff & service
Very friendly and welcoming staff, lovely spacious room and very good food
We only stayed for one night as we were on route to Cornwall, the staff were very friendly, lovely and welcoming. We had the Sunday roast and the Gammon was amazing we had to speak to the chef to let him know! The hotel is situated in beautiful calming surroundings and wish we had more time here! The room was spotless and looked like the bathroom had been refurbished and had everything we needed. Breakfast also was plentiful and more than enough choices and good quality. Would definitely stay here again if we are in the area. Big thank you to everyone
The staff were amazingly helpful and friendly. Really made our stay enjoyable
Tina
Stayed 3 nights in Mar 2025
8/10 Good
Mike
18 Nov 2025
Liked: Cleanliness, staff & service, amenities
A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took a while to warm up but was enjoyable. Breakfast was the highlight of the stay with a friendly and enthusiastic member of staff who took my order for a cooked breakfast which was as well cooked as I have had for a very long time and got my day off to the best start.
Staff were lovely. Hotel really needs modernising and updating. The carpets were disgusting in the corridors. Upholstery needs cleaning. Shame as the location and the building itself is very good. Could be wonderful. Drive needs replacing.
Peter
Stayed 4 nights in Sep 2025
8/10 Good
Paul
4 May 2025
Liked: Staff & service
Pleasant staff and surroundings. Buildings a little dated, but reasonably well maintained. Very good breakfast selection. Evening meals were a little limited and Steak was a bit overpriced for the quality.
This property was a proper little hideaway! The road in to it was a bit scary but well worth the trip! The property definitely had an air of bygone refinement to it. We had a very peaceful stay. The staff were very friendly and appeared gnuinely pleased to care for us.. It is a wonderful venue for business conferences, weddings etc.
sheila m
Stayed 1 night in Oct 2024
8/10 Good
Sally
9 Oct 2024
Liked: Cleanliness, staff & service, amenities
The hotel staff were all helpful and attentive. The room was clean and fresh. The gardens were well kept and enjoyable. The building is old and in parts looking a little tired. Food in the restaurant was good. I would recommend the hotel for its excellent customer service and spotless accommodation.
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast.
The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
Restaurant service, quality and quantity very good, but had issue with the Hotel's 3 course dinner offer. Obviously the Chef was not in agreement with the offer and it took ages to serve, otherwise the food was lovely. Room very comfortable, but if you are disabled in any way, there is no lift.
Fiona
Stayed 2 nights in Jul 2024
6/10 Okay
Brian
5 Aug 2024
Liked: Room comfort
Nice-ish stay
Stunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished.
Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill.
Fire alarm also went off at 6:50am.
Unlikely we would stay again.
Brian
Stayed 1 night in Aug 2024
2/10 Terrible
Suzanne
5 May 2024
Absolutely awful, disturbed repeatedly by others.
Initial thoughts were that the hotel looked lovely. Went downhill a tad when we had to hunt for the waiter to place our dinner order, food was mediocre.
Room comfortable.
Having been up since 5am, we were crashed by 9.30pm, only to be woken at 11.23pm by lots of people outside our room, talking very loudly. I went to politely ask them to be quiet, to be greeted by about ten people all standing in the room opposite with a camera man.
I called down to Reception for support, but dialling 0 as per their brochure didn't get a response so I used my mobile to call the main hotel number. The gentleman said he would speak to the guests.
I went back to bed, but was again disturbed at 12.15am by loud voices and electronic beeping. I opened my door & was again greeted by a large group of people standing in the room opposite.
I called the night porter and was told that 'they'll be finished filming at 12.30'... seriously???
I barely got any sleep after that as I was so angry.
It transpires that it was a paranormal event where people can book 'haunted rooms'. Obviousky the room opposite ours was one of the haunted rooms!
I spoke to the lady in the desk in the morning and explained our dissatisfaction with the situation, to be told that 'they're normally quiet'.
Totally unacceptable. Would not ever recommend this hotel and I will be contacting the Manager directly.