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"My stay at Tru by Hilton was unfortunately disappointing overall. The biggest issue was cleanliness. The bathroom was clearly not cleaned thoroughly before my arrival — there was hair throughout the shower and corners, grime buildup, cobwebs, marks on the bathroom walls, and the toilet itself appeared visibly dirty and unsanitary. I ended up having to clean parts of the bathroom myself, which was very off-putting. The room itself was not terrible, and the hotel has a modern look, but the lack...

"I enjoyed all the amenities! Thank you!"

"🙌"

"Staff was courteous and professional. Property and room was clean and very comfortable."

"Hotel was conveniently located for what I needed for a week of work and the staff were very lovely and helpful. The lobby and common areas are pristine and the breakfast was really good every day. Love the Costa coffee in the lobby and they offered cookies daily:) I want this property to be 5 stars so bad, but there were definitely some things that could use attention! Used the gym and only 2 of the machines were operational. Pool was not cleaned and not in service. The first room I was given...

"The staff was helpful the breakfast was good."

"It was good"

"Quite"

"Was a nice stop staff very helpful and friendly. Did not have breakfast but had coffee and a granola bar. Places near by to eat so was fine. Workers are fixing up the place our room was great clean and quiet. A nice smaller place to stay."

"Loves it & the jacuzzi was Amazing. "

"Overall good "

"NICE PLACE"

"We stayed for one night and had a good experience. The hotel was clean, comfortable, and very convenient due to its close proximity to Fort Gordon. It worked perfectly for our short stay, and we would consider staying here again if we’re in the area."

"The property and room waa cleaned. I stayed in Room 110 and the bathroom had a very bad smell. I should of changed rooms. Front Desk said it would go away but it never did. I bought incense to mask the smell. Asked for extra pillows which I was given but no pillow cases. Water pressure of shower very low. AC didnt work well. To top it off someone opened the door at 1am. Luckily i.had the latch down or they would of gotten in the room. I reported this to the clerk at desk when i checked out....

"Staff worst ever dealt with"

"Staff was nice and helpful. The property was nice and clean."

"Great place"

"The staff was very friendly, the hotel was well appointed. The breakfast was very nice. Even the other guests were very pleasant. It was a nice stay all around."

"Upon arrival to the room, the floors appear unswept. There was hair on the floor from the previous guest, something that appeared to look like a toenail, and trash still on top of the shelf. Breakfast was really disappointing with only a couple options. Staff were friendly, but don’t recommend this hotel just based off how dirty our room was."