Stayed here with our dog and everyone was very nice and helpful. Front desk and restaurant was great. Maid service checked in with us to make sure we had everything we needed. Pool was closed for a couple of days for repairs but opened on our last day and was very nice. Great recreation area for kids. A/C did have some issues keeping up with the heatwave but it was like that almost everywhere we went in Eureka Springs. I would stay here again.
Would like it if the breakfast was including in the price of the hotel. Other than that would definitely stay there again. We loved the game room, hot tun and pool. My son and I would have loved it if they had a gym.
Excellent service, very clean, andcthe pool area is fantastic my kids and my husband enjoyed our instance here to tbe max. We'll definitely stay here again.
We were able to check in a little early which was a huge help! When we got to our room the smoke detector was chirping. I called the front desk and they had maintenance at our door in less than 5 minutes to replace the batteries. After swimming my husband went to get a few more towels. They explained that many other guests had been by to get towels and they were out at the desk but someone would bring us some. Less than 10 minutes and someone was at our door with more than enough towels. The front desk clerks helped up to figure out the trolley process to make it downtown for shopping. We have stayed here twice now and will continue to return!! They are so accommodating and care about their guests!
Only negative about this property is the musky rooms. Have stayed here twice now and even in 2 seperate buildings, both rooms were exactly the same. But i am still giving it 5 stars because the price and perks definitely make up for the muskyness. My kids think this is the greatest place with the free pool, mini put, shuffleboard, soccer pool, cornhole, ping pong and pool movie night. They also have regular pool and air hockey, but you have to pay for those, but they are 75 cents a game. As im typing this my boys are catching frogs on the waterfall structure. Core memories for sure! If you have a young family I highly recommend this hotel if you can look past a musky room.
Eureka is a beautiful town, this property is not. Very shabby and outdated accommodations. Bathroom no ventilation, no amenities, not deep cleaned. Balcony is not private as pictures suggest. No elevators just stairs. Not a pleasant experience for us.
Het hotel op zich is wat ouder en de kamers ook. Maar de bedden waren prima en de kamer was schoon. Het zwembad was nog niet geopend toen wij er waren maar je kon wel lekker buiten zitten op het balkon.
Voor het hotel stopte de trolley en hiermee ben je in een paar minuten in het leuke stadje. Voor 6 dollar per dag heb je een leuke sightseeing met de trolley door de stad.
Het hotel biedt geen ontbijt aan maar er is een prima restaurant in het hotel gevestigd waar je voor een goede prijs goed kunt dineren en ontbijten. Als we ooit nog een keer in de buurt zijn dan zullen we dit hotel zeker opnieuw boeken en dat komt mede door het restaurant wat erbij zit!