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"It was just ok ‘ the staff were nasty like they didn’t want to be there."

"great staff"

"The staff were the nicest and very helpful. The ants were so bad at this hotel. THEY WERE EVERYWHERE IN THE ROOM, I even caught a couple in the bed. Very disgusting and gave me the creeps."

"Most beautiful beach I have ever seen- traveled to Trunk Bay! Nice place to stay, staff great! Just prepare to pay high taxi fees to go off resort."

"So we were disappointed. It was not as expected from the pictures. Let me start by saying, it is a great location for restaurants, shopping and if you’re going to use the ferry, which is across the street. However, the hotel is very old and it’s run down. You can tell they tried to renovate some things. The pool was clean. Our room looked ok nothing fancy, but the floors were filthy! Our sink was clogged. The shower wasn’t hot hot but it was fine to shower in. The staff was friendly and check in...

"Rooms a little outdated but overall great value for being on the beach"

"Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

"We really enjoyed our stay at Buoy Haus. The property was well kept and felt upscale as we had hoped. Our room was very clean and the entire staff was always friendly, helpful and polite. We saw some staffing issues with staff not showing up and previous staff having to stay late or work a second shift etc. We definitely felt horrible for those employees since they work so hard, and hopefully they are able to work out those kinks in order to keep the great staff they have. We ate at Isla...

"Amazing views in every direction and centrally located. The shared bathroom was clean and large. The hotel staff was friendly and attentive. The breakfast was delicious too. I would visit again!"

"The property was at a prime, location, cleanliness, and friendly"

"A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it."

"I love staying at the Ritz in st Thomas. More than anything we enjoy the employees. They are always helpful and make the trip worth it. I traveled there 2 years ago and I noticed several cut backs and things that they could improve on. For instance the serve the same food every single day for breakfast potatoes, bacon/sausage and eggs. They need to add pancakes and French toast because the food gets boring. The have different options for the lunch/ dinner snacks but again not very family kid...

"First off, we end up killing two flying roaches during our stay. Secondly, the phone was out the entire stay. I had to contact front desk via cell. Thirdly, we had no WIFI the first day. We finally got it the last stay. Also, no cable until the last day. View was nice from balcony. I would also point out that front desk could be more attentive and inviting. Maybe my expectations are too high being a Marriott Owner."

"Location to pool was good. Pool wasn’t very clean"

"Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...

"Our experience at the Secret Harbour Beach Resort was fantastic. It was a beautiful property with great ocean views and a very friendly staff. We will be back!"

"Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!"

"Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it."

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"