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"Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel."

"Customer Service was horrific."

"great staff"

"La localidad excelente, todo cerca, ambiente tranquilo. Todo muy bien lo único el aire acondicionado no enfriaba bien pero no me quejé ya que se mantenía el cuarto bastante fresco . Buen estacionamiento"

"Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

"Perfect as always!! Love the golf cart drivers. Neil, Eric, Gabriel you are my men!!!"

"Love the amazing service...the sea the room and the way we could get to different parts of the property like the Westin....but Buoy Haus is just the perfect escape, serenity, beauty, relaxation and the water..."

"The Resort was amazing. Staff were amazing, patient and very welcoming!! The resort was very clean very up to date. I really loved my stay. 10/10"

"This place has not been updated in years. -Nothing was open in the hotel. No restaurant, no bar, even the pay on your own snack bar had absolutely nothing, not even a water. No airport shuttles as advertised. -I would never recommend staying here. Not even if it was free. -The cost of the taxi to the airport is the same price as if you were on the other side of the island. -Ocean front room I rented has a major road in front of the ocean. Loud all night"

"I love staying at the Ritz in st Thomas. More than anything we enjoy the employees. They are always helpful and make the trip worth it. I traveled there 2 years ago and I noticed several cut backs and things that they could improve on. For instance the serve the same food every single day for breakfast potatoes, bacon/sausage and eggs. They need to add pancakes and French toast because the food gets boring. The have different options for the lunch/ dinner snacks but again not very family kid...

"Front desk staff was rude, spotted big cockroaches around the property, vending machine was out of order, additional surcharges for daily house keeping, rarely any complementary refreshments available. This property is falsely advertised we learned that it is not a hotel resort it’s private owned timeshare’s upon checking in for my accommodation booking for queen size studio suite room with ocean view balcony as we received our room the balcony did not have ocean view it was a city view instead...

"Worth the $$"

"Location to pool was good. Pool wasn’t very clean"

"The room & facility was great but the hosts were absolutely amazing! Highly recommend "

"great location. eat at smoking rooster right across the street"

"Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...

"Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!"

"Our experience at the Secret Harbour Beach Resort was fantastic. It was a beautiful property with great ocean views and a very friendly staff. We will be back!"

"The pool bar and penthouse had amazing views!"

"Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it."