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"On arrival the room wasn’t fully clean. There was debris under every table/piece of furniture. The conditioner in the shower was completely empty, the toilet handle was broken, there was a used towel hanging on the bathroom door, and there was no newspaper or kindling for the fireplace just big logs. The staff attended to the toiletries and fixed the toilet while we were out. They said they’d bring newspaper or kindling and never did. The ski shuttle was cancelled on the one day we wanted to ski...

"Sraff was Very friendly and helpful "

"Loved our stay. We were well taken care of, JD was so kind and caring, and welcomed us and oriented us well for 3 days of fun. Thank you JD and the Crystal Hotels team!"

"Great spot if you want to hang out close to Bellevue and Seattle. "

"This is more of a motel than a hotel. It was clean and quiet. No construction going on during our stay. Airport is not to far away so planes do fly over but it was never an issue as far as noise in the room. “Continental breakfast is super basic. Some fruit, bagels, yogurt, packaged pastries and waffle maker but there was never waffle mix during our stay. We stood 4 nights and the first 3 nights the towels were replaced in the bathroom but the beds weren’t made. On the 4th day we came back to...

"Did not eat"

"Excellent room for the price"

"Beautiful hotel and amazing restaurants! "

"NA"

"Pet friendly "

"The only thing that could use improvement was was the hallway carpet. The rooms and common areas were nice. The beds are comfortable."

"having a packed hotel during an event and only 2 elevators operating is not ideal conditions. seemed like the staff was aware but it a $$$$ issue to not deal with"

"Airport shuttle was fantastic. I had more and larger than normal baggage plus pets, and they were incredibly helpful, polite, and made my morning less stressful than it should have been. "

"Great place"

"This property is run down and needs a major cleaning it smells of marijuana and urine in the hallway . I would absolutely not stay here again . I didn’t feel safe but I arrived late at night so I stayed . I want a refund if possible. "

"Walked into skybridge and greeted with the most beautiful smile. The girl at night was amazing great customer service i forgot her name and because of her we’ll be back to stay at this property "

"Great breakfast. Airport shuttle "

"Basic room no frills , I enjoy the staff "