Bürgenstock Hotels & Resort – Palace Hotel

Property class: 5 and above

Choose dates to view prices

At Bürgenstock Hotels & Resort – Palace Hotel, you can look forward to free full breakfast, a golf course and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Indulge in a Thai massage, a body scrub and a manicure/pedicure at the on-site spa. The on-site restaurant, RitzCoffier, serves dinner. The 24-hour health club offers yoga classes and Pilates classes; other things to do include skydiving, horse riding and hunting. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

About the area

Located in Ennetbuergen, Bürgenstock Hotels & Resort – Palace Hotel is near the airport and on a lake. Engelberg-Titlis Ski Resort and Stanserhorn Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hertensteinstrasse and Emmen Center. Kanuwelt Buochs GmbH and Richard Wagner Museum are also worth visiting. Scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Visit our Ennetbuergen travel guide
Map
Bürgenstock 19, Obbürgen, Ennetbuergen, NW, 6363

What's nearby

  • A modern building with a glass facade, surrounded by lush greenery and a mountain range in the background.
    Burgenstock
    10 min drive - 1.4 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    25 min drive - 18.9 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    25 min drive - 19.2 km
  • Vintage cars parked in a lot with people walking around.
    Swiss Transportation Museum
    28 min drive - 21.3 km
  • Hammetschwand Lift
    19 min walk - 1.6 km

Getting around

  • Stansstad Station
    9 min drive
  • Stans Station
    13 min drive
  • Zurich Airport (ZRH)
    87 min drive

Restaurants

  • Lakeview Bar & Lounge
    2 min walk
  • S‘Buffet - Beck-Away - Bistro - Bar
    13 min drive
  • Seerestaurant Schlüssel
    17 min drive
  • AIOLA al Porto
    11 min drive
  • Burger King
    11 min drive

About this property

Bürgenstock Hotels & Resort – Palace Hotel

  • Luxury historic hotel by the lake
  • You can look forward to free full breakfast, a golf course and a terrace at Bürgenstock Hotels & Resort – Palace Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Treat yourself to a Thai massage, a body scrub or a manicure/pedicure at the on-site spa. The on-site restaurant, RitzCoffier, serves dinner. The 24-hour health club offers yoga classes and Pilates classes; other things to do include skydiving, horse riding and hunting. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
    • Limo/town car service, bike hire and 2 indoor tennis courts
    • Valet parking (surcharge), an electric car charging station and babysitting (surcharge)
    • A 24-hour front desk, a porter/bellboy and scooter hire
  • Room features
  • All 109 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • More amenities include:
    • Frette Italian sheets, memory foam beds and down duvets
    • Designer toiletries, bidets and baths or showers
    • LED TVs with premium channels
    • Separate sitting areas, cots/infant beds and electric kettles

Similar properties

A rooftop infinity pool with a glass balustrade, a stone wall, and a cityscape view at dusk.
Bürgenstock Hotel & Alpine Spa
Ennetbuergen
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 345 reviews
The price is ฿38,170
฿40,032 total
includes taxes & fees
17 Nov - 18 Nov
Bürgenstock Hotel & Alpine Spa
Compare similar properties

Frequently asked questions

Does Bürgenstock Hotels & Resort – Palace Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Bürgenstock Hotels & Resort – Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Bürgenstock Hotels & Resort – Palace Hotel?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotels & Resort – Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available from midnight to midnight for a fee of 100%.

What time is check-out at Bürgenstock Hotels & Resort – Palace Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Bürgenstock Hotels & Resort – Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 450 per person applies.

Where is Bürgenstock Hotels & Resort – Palace Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mile (2 km) of Hammetschwand Lift and Burgenstock, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Stanserhorn Cable Car and St. James Way are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Bürgenstock Hotels & Resort – Palace Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 73 out of 89 reviews
Rating 8 - Good. 9 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness
first night we didn’t sleep there was storm and the shelter of the window moving and make loud voice we can’t sleeping THE MANGMANT MUST GIVE US NIGHT FREE
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir hatten uns mehr erhofft

Es war schon ein besonderes Haus und der Ausblick war berauschend sowohl im Zimmer als auch auch im ganzen Hotel. Die Freundlichkeit der Mitarbeiter war war sehr gut. Allerdings waren die deutschen Sprachkenntnisse unterrichtsbedürftig. Einige persönliche Wünsche bliebenoffen. Lange Wege wie vom Zimmer zum Pool sind unserer Ansicht nach zum Preis nicht gerechtfertigt. Das Kulturprogramm im Hotel wäre ausbaufähig. Lange Wartezeiten vor dem Frühstück und nicht angemessene Kleidung der Gäste waren auffallend.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel et le service sont excellents. La chambre dans le palace n’est pas aussi luxueuse pour le prix.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Resort inmitten einer malerischen Kulisse. Der beheizte infinity Pool ist einzigartig und das Personal ist durchweg sehr freundlich und zuvorkommend. Das Hotel ist Hunde-freundlich. Die Preise sind teilweise astronomisch hoch (43 CHF für einen Caesar Salad im Restaurant der Lobby), das muss einem bewusst sein. Das Buffet Frühstück im Palace Hotel ist relativ klein und nichts besonderes im Vergleich zu anderen Hotels dieser Klasse. Man kann jedoch auch eine kleine, klassische Auswahl à la Carte bestellen, das Personal ist stets bemüht jeden Wunsch zu ermöglichen. Die Gäste sind sehr international und teilweise leider auch sehr rücksichtslos. Wir hatten insgesamt eine sehr schöne Zeit über Silvester/ Neujahr. Unser einziges wirkliches Manko war unser Silvester Dinner für 600 CHF pro Person, exklusive Getränke. Verglichen mit anderen internationalen Restaurants und Hotels hat das Essen nicht auf einem Niveau mitgespielt was den Preis hätte rechtfertigen können. Für mich hätte ein eigenes Menü kreiert werden sollen, aufgrund von Allergie/ Intoleranz. Dies wurde bei der Buchung besprochen. Leider hat dies überhaupt nicht geklappt. Mir wurden über 3 von 6 Gängen trockenes Sashimi, Rindfleisch ohne Beilage und HÄHNCHEN MIT NATURJOGHURT serviert, bis ich mich nochmals beschwert habe. Das geht absolut gar nicht!! Insbesondere nicht an einem Feiertag, für ein Menü was 600 CHF kostet. Hier muss die interne Kommunikation unbedingt verbessert werden.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL UNICO !

CERTAMENTE UM DOS HOTEIS MAIS INCRIVEIS DA EUROPA, PRINCIPALMENTE PELO SPA LOCALIZADO NO HOTEL BURGENSTOCK . FICANDO NO PALACE VOCE PODE FRENQUENTA-LO DE ACORDO COM CERTAS CATEGORIAS DE QUARTOS
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ok
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível, spa maravilhoso, quarto muito confortável com vista inesquecível para o lago. Única falha foi o número reduzido de restaurantes abertos (2) o que impossibilitou uma experiência mais completa !
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
발코니 호수뷰 였는데 너무 좋았다 알파인과 고민하다 팔리스로 정했는데 알파인은 유리창문이고 발코니의 탁트임과는 비교할수 없을거 같았다 눈앞에 펼쳐진 루체른 호수는 장관이었다
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage und Unterkunft ausgezeichnet
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were very discourteous and difficult to deal with
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort, some space for improvement

Positive points: - check-in and reception have been a pleasure, top-notch! - ladies at the SPA were really over the top and went the extra mile to help my wife who forgot to bring her swimming suit. All with honest smiles and a positive mood - the lady who did the special treatment in the 100 degrees sauna has been simply great - service at the lounge bar was spot-on: professional, elegant, precise, kind, simply perfect - great to see that in the Oak Grill restaurant they really know how to make vegans/vegetarians feel welcome with some delicious cuisine. Negative points - breakfast with no cakes! There was nothing like that and when I asked if there was any chocolate-like cake or similar, I have been offered a pancake with Nutella on the side. Really minimum effort from a resort like this. I got better treatment in some 3-star hotels in the past. Also, the person assigned to our table was really rushing making my morning start stressful - personnel at the boutique is very unfriendly. Small suggestion to the management: send them for a "How to smile and make your clients comfortable" training, they really need it!
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt fantastisches Hotel
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr gut

alles super und tiptop sauber.
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Disappointed with Staff attitude

Hotel view is amazing, and great facilities, a bit pricy , rooms are small , long waiting on breakfast to be seated - employees at the lobby bar and front desk are really rude. Good to experience it but never going back
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Fantastic views and service
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience with amazing view.

One of the most beautiful hotels in the world, everything was great, the spa is spectacular with amazing view, to room was nice and the breakfast was delicious. The staff was really helpful and nice. We will come back for sure.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Perfeito amo este lugar 4 faz por ano estou sempre la
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Sehr gute Ausstattung. Eingang war leider nicht sofort zu erkennen.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but a bit overpriced. Many restaurants closed this time of the year though (February).
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
le restaurant était vraiment splendide . En revanche j'aurais bien aimé un surclassement en ce qui concerne la chambre. car l'hotel n'était pas complet et je suis membre du LHW
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Maravilhoso. Atendimento cordial. Instalações maravilhosas, restaurantes bons. O hotel tem paisagens lindas e um spa maravilhoso
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu toppen!

Dieses Hotel ist in Bezug auf Lage, Ambiente und Service nicht zu toppen!!!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

40. Hochzeitstag

Wir hatten zu dem tollen Hotel auch noch super Wetter, war alles perfekt. Wir werden es gerne weiter sagen.
Stayed 1 night in Feb 2020