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"Very convenient big rooms."

"Staff very friendly and helpful. Stayed in a king size premium room. Was very spacious. Room and bathroom very clean. Breakfast buffet excellent."

"The staff were not overly helpful. I asked someone at the front desk to call me a taxi and they said they couldn’t so they gave me the number. When I said I couldn’t call because of the international number they seemed annoyed. I tried to get lunch one day and they told me the chef wouldn’t be in for another hour despite it being within the lunch hours they posted. The rooms were also very outdated."

"Loved the decor, everywhere was so clean, staff polite, the evening mean and breakfast was excellent. Can’t fault anything"

"Was great accommodation such a shame closing down at end of September for 2 years"

"Room was clean service was good ideal place to stay very close to all amenities"

"Gorgeous hotel, staff were lovely, parking good, we only stayed the 1 night but had everything we needed and would definitely stay again"

"This is a lovely property with a gym swimming pool sauna and steam room. Big rooms with polite respectful staff. Highly recommended 5*****"

"Lovely location to walk along the canal to Chester . Lovely staff and nice clean hotel"

"Great value for money, town is walkable but it is a bit out of the center. The noise from outside comes straight in , fortunately it is a quiet area. Over all a decent price lace to stay"

"Lovely stay wish it could have been longer"

"Excellent breakfast. Good location for a short stroll into Chester centre. BUT too noisy. At side of a busy railway line, lots of other noises from racecourse equipment. Had to keep windows open to keep cool but then couldn’t sleep because of noise."

"Lovely hotel in cute location alongside the canal. Parking was easy. Hotel is lovely but in need of an update. Decor is outdated. However, hotel is clean and looked after. Room was comfortable and we were lucky to have a balcony overlooking the canal. Staff were very friendly and helpful. Breakfast was good but not as much choice as other hotels. Chester City Centre is a short walk along the canal. Would recommend and stay again."

"The room was great, didn’t use any facilities on this occasion but would return."

"What a wonderful hotel, set in a beautiful location. The food was very good and the staff very helpful. The room was a great size and very comfortable. Highly recommend and I look forward to returning soon."

"The front desk staff were very helpful and very nice. The hotel is right next to the university and a bit away from the central area. Overall it was a nice comfortable stay!"