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"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had...

"Gorgeous property, staff were so lovely, lots of parking! Room and decor was lovely and we felt so at home. It’s a shame we didn’t spend more time on site. Breakfast was great, and the cafe was insane! Probably one of the best cafes in the county, if not country. We will definitely return. The choice to purchase local produce from the pantry was a nice touch too. We visited the area for business, but hope to come back in our spare time and stay again!"

"The staff were great however the hotel is looking very dated. The door frame looked like it had been kicked in more than once. The carpets, curtains and overall decor were really old. That said, the room was clean yet basic."

"Great location clean friendly helpful staff my only critique would be to have a sign post up for the car park as took me ages to find it!! Other than that everything was great!"

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"Great venue "

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Lovely clean and friendly seaside hotel"

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"Lovely country setting. Quiet location. Magnificent grounds and grand architecture. Stately yet charming."

"I arrived and the receptionist was nowhere to be found. I waiting’s 5-10 minutes then wandered around looking for staff. Found a kitchen team member who went to find someone. Waited another 5 minutes. Got checked in. Room was cold. Missed dinner due to delays. Shower started lovely and warm, within seconds of stepping in became cold. Had to suffer a cold shower. No hairdryer in the room. Checked out. Mentioned the issues. Receptionist was totally unbothered. Breakfast was nice. A very...

"Very enjoyable stay in Northallerton. Venue in good position in the town centre. Room, food and staff all excellent. Keep up the good work."