We arrived at the hotel we had booked at around 16:00. Here we were greeted rudely and generously with the words, "wait, a military group is checking in". When I asked how long I would have to wait, the answer was "about 10 minutes". There were about 12 papers with room cards laid out at the counter. From time to time people came by and signed the papers. After a wait of about 40 minutes, it turned out that the printer paper for processing the military group was missing. After the printer paper arrived, the process for the military group was finished and the in-processing for the waiting guests and for us was started.