Air conditioner and water was a problem every day. I booked fo 4 days and the 2nd day I had to go out and looking for another accommodation for my family of 5
Personnel très sympathique pour l'accueil et pour répondre aux besoins... vraiment dévoués ... mention spéciale à Marie et Ben ! Bravo ! Les chambres sont simples et sympas ! Bon rapport qualité prix ❗
It was indeed a great stay!
All the staff are very friendly and so accommodating. Special mention to Ate Joy and the other front desk Ate (I can't remember her name) Kuya (the night shift duty all around the staff.
They were all helpful in assisting me to use the facility for working at night in the lobby area. Looking forward to staying at Novies but this time with my family.
Novies is a safe, clean place, with easy access to almost everything.
Thank you for a great stay!
เข้าพัก 3 คืน, มีนาคม 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
JOHN
19 ม.ค. 2026
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Did not communicate with Expedia, thus our reservation of 3 months is not in there system. The phone number is old, no way to communicate with hotel.
Hotel had renovatie (geluidsoverlast) en zeer beperkt (geen gezellig) ontbijt mogelijk.
Badkamer had enkel koud water mogelijkheid.
Goed internet aanwezig.
staff does not allowed early checkin and would charge you per hour if you really wanted to checkin prior to check in time, AC does not cool up the room and water in the shower is really weak it was a struugle to take a shower, there’s hardly any water comming out.
เข้าพัก 2 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Zak
20 ม.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Good location bad water supply system!
Room # 30 wouldn't recommend to anyone severe water pressure problem in the bathroom, for couple times there was no water at all in the morning, we used bottled water to wash face.
No wifi was available during our 5 day stay.
The staff where pretty good, but the room poor I guess you get what you pay for.
Shower was cold no hot water, lots of ants and your always itchy.
So called blackouts where there is no power half the day and during the hottest time of the day, power in room but no air-con they say due to generator.
But we never heard one and the meter on the pole was working lots of power, they are shutting of aircon with separate switches as we seen when we complained about no air.
Our last night I heard voiced then the sound of breaker clicking off and the aircon, its very hot at night sleeping with no air-conditioning.
Lovely place, great location. Unfortunately we had to change rooms due to the noise of the water pump outside room 17 but staff were great in finding us a different room. We booked an island hopping tour from reception that was great (tour a). We saw 2 stunning sunsets one from each end odlf the beach.
The site is located on a mountainside, beautiful scenery but tedious to climb for my aching knees. The room was cramped ( there were 5 of us in a family room), no closet space, the room was clean though. The bathroom is acceptable but no water pressure from the shower (trickles only). You’re there for tours and activities and only to sleep in the inn. The staff were friendly, respectful and helpful. Eric is fabulous. The restaurant downstairs have good food, closes at 10 pm. But snacks and drinks are available at the lobby. It’s about 10 minute tricycle ride to the center. I could recommend this Novies to friends and family.
เข้าพัก 4 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Anna
4 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Please stay in this hotel there super nice!
เข้าพัก 1 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
4 พ.ค. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Good staff and cold showers
Overall stay was decent. The staff was helpful and tentative. However, the hardware of the place was sufficient at best... The room itself was spacious, but warm water wasn't available through the showers so get ready to take a cold one after returning from breezy late-night scooter rides home.
เข้าพัก 3 คืน, เมษายน 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
17 มี.ค. 2018
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Housekeeping is almost non existent.. never cleaned our room unless sudden rain cause flooding in the room, sheets and towels were not changed daily or alternate days, altho staff n owner are friendly
เข้าพัก 4 คืน, มีนาค ม 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
nina
16 มี.ค. 2018
ไม่ชื่นชอบ: พนักงานและบริการ
Robbed
The overall stay was ok besides two of my friends were robbed. We didn't know they left their money in the room if we did we would of told them not to or at least lock it in the suitcase like we locked our electronics. But we def locked the door and still someone came through and took their money from their wallet. Talked with the manager and the front desk girl but all they said was this never happened before and didn't do or say much of anything else after that. We couldn't wait to get out of there. Didn't even stay our last day there.
We stayed at the hotel 2 night and in that time we didn't any have water at all in the room. We commented the situation twice to the receptionist, the first night at arrival and again in the morning without any solution. In the evening after an all day out , we
complained about no water to the owner who was really rude to us and told us that we could leave the room straight away and he could returned the money back, It was 23 hours at night. He didn't apologized or give much solution that to leave the hotel ...
The staff was very accomodating and provided excellent service. Lala at the front desk was very helpful and very attentuve to our needs. A very cozy place to sleep in. My only complaint is the plastic covering on the mattresses. Very noisy when you move or the person sleeping with you and makes it feel warmer.
Not so good. Our room was not cleaned for the whole duration of our stay. The room and bathroom had unpleasant smell. Staff though were friendly. Mr. Ramon, the owner, was kind enough to ask his son to drive us to the van terminal on our departure from the place.