We wish to thank you for sparing time to let us know about your recent unpleasant encounters at the hotel. Please accept our deepest apologies for all the lapses in service as we can only imagine the disappointment you had over the series of unfortunate events that occurred during your stay. We will endeavor to make improvements and address these straight away. We hope we will be given the chance to welcome you back again in future.

Dear Mr Ryan, We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can continually improve. Please accept our deepest apologies for all the lapses in service as we can only imagine the disappointment you had over the series of unfortunate events that occurred during your stay. Please be assured that we have taken into account the points from your feedback and we are taking the necessary steps to correct and ensure these incidents do not happen again. We are intent on making things right so we do hope that we will be given the opportunity to welcome you back.

Thank you for taking the time to rate us with your stay experienced and for appreciating the beauty of Balai Adlao. We hope to welcome you back in the future!

Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. Please accept our sincerest apologies for the service you experienced specially the refilling of soap in your room, we will certainly look into these and address it to the relevant Department. We are incredibly grateful that you appreciate the breakfast we offered during your stay. We do hope we can welcome you again as we are certainly looking forward to serving you better in the future

Thank you for your rating!

Thank you for sharing with us your recent experience regarding your stay. We do apologize for the unfortunate scenario you encountered in terms of food selection in mainland. However, we have taken note of your concern and we will course it thru to related areas. It would be a pleasure to welcome you and be of service to you again in the future.

Thank you for sharing your rating.

We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can continually improve. We also apologize for the lack of urgency of our staff and substandard facilities of the room. We will endeavor to make improvements and address these straight away. We hope you can visit us again in future as we are eager to give you a better experience.

We are incredibly grateful that you took the time to leave us this wonderful review. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We are surely looking forward to being able to welcome you back in the future.

Thank you for taking the time to give us a review. We are so happy to know that you were pleased with your over all stay. We are looking forward to welcoming you back in the near future.

Thank you for letting us know about the incidents that you encountered during your stay. We sincerely apologize that your expectations were not met during your stay. It is our hope to welcome you back and be of service to you again in the near future.

Thank you for taking time to drop us a review. Please accept our deepest apologies for the lapses in housekeeping service. We hope to be able to welcome you back in future as we are eager to give you a better experience.

Thank you very much for giving us a feedback.

Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. Please accept our deepest apologies for all the disappointments you encountered. It is our hope to welcome you back and be of service to you again in the near future.

Thank you for taking time to drop us a review. We sincerely apologize that we were not able to meet your expectations. We hope you can give us a chance to redress this last stay as we are eager to give you a better experience.

Thank you very much for taking the time to share your experience with us.

Thank you very much for giving us a rating.

Thank you for spending some time to share your experience about how your stay with the Balai Adlao went. Please accept our deepest apologies for all the lapses in service as we can only imagine the disappointment you had over the series of unfortunate events that occurred during your stay. Our goal is to be able to redress these concerns and we are certainly looking forward to serving you better in the future.

Thank you very much for giving us a review. We are delighted to know that you were fully satisfied with your stay. It would be a pleasure to welcome you and be of service to you again in the future.

Thank you very much for giving us a review.

Thank you for sharing your feedback with us. It is truly a pleasure to know that you were satisfied with the service that our staff provided. We are pleased to read your feedback as this shows that you enjoyed the different services and facilities within Lio Estate. It is our hope to welcome you back in the near future.

Thank you very much for giving us a review. We are glad to read your positive feedback about your stay. It is our hope to welcome you back in the near future.

Thank you very much for giving us a review. We are so happy to know that you were pleased with your stay. We are certainly looking forward to being able to welcome you back in future

We wish to thank you for sparing time to let us know about your recent unpleasant encounter at the hotel. We also apologize for the service of our staff, we will ensure to make improvements with further training. We hope we will be able to convince you to give us another try in future as we are eager to share with you a better experience.

Thank you for sharing your feedback with us. We are so happy to know that you were pleased with your stay. It is our hope to welcome you back in the near future.

Thank you for sharing your feedback. We are delighted to know that you were fully satisfied with your stay. It is our hope to welcome you back in the near future.

Thank you for bringing to our attention the recent unfortunate experience you had during your stay. We sincerely apologize that your expectations were not met during your stay. Please be assured that we have taken note of your comments and we will work on improvements. We hope we will be able to convince you to give us another try in future as we are eager to share with you a better experience.

Thank you for taking the time to give us a review. It is a pleasure to learn that you liked the hotel and beach experience. It is our hope to welcome you back in the near future.

Thank you for taking the time to give us a review. We hope to be able to welcome you back in future as we are eager to give you a better experience.

We are glad to read your honest feedback about your recent stay. Thank you for sharing your opinion on the services and facilities of Balai Adlao and Lio Estate. These will indeed help us as we continuously work on improvements Your positive feedback regarding our staff service and spacious room makes us truly happy. We are surely looking forward to being able to welcome you back in the future!

Thank you for sharing your feedback with us. We sincerely apologies that you found the noisy from the lobby and hallway. We are taking necessary steps to improve the soundproofing in our rooms.

Thank you for sharing with us your recent experience regarding your stay. Guest feedback such as yours has immeasurable value to us. We are so happy to know that you were pleased with your stay at the resort and we are surely looking forward to being able to welcome you back in the future!

Thank you for sharing with us your personal and detailed feedback regarding your recent visit. It is truly a flatter to know that you were fully satisfied with your stay. We hope to see you again.

Thank you for sharing with us your positive feedback regarding your recent visit. We are delighted to know that you were fully satisfied with your stay. We hope to see you again.

Dear maria, Thank you for sharing with us your positive feedback regarding your recent visit. We are delighted to know that you were fully satisfied with your stay. We hope to see you again.

Dear pinkma, We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can continually improve. Please accept our sincerest apologies for the inconvenience of the faulty door. Kindly know that we are taking the necessary steps to ensure this does not happen again. It is still our hope to welcome you back and be of service to you again in the near future.

Thank you for sharing with us your personal and detailed feedback regarding your recent visit. It is truly a flatter to know that you were fully satisfied with your stay. We hope to see you again.

Dear Lukasz, We are glad to read your positive feedback about your stay. As this shows that you very much enjoyed our different services and facilities within Lio Estate. We hope to see you again soon.

Dear Valued Guest, Your feedbacks and comments are important to us. Rest assured that we'll do appropriate actions to improve our services. Regards, Ave

Thank you for sharing your recent experience with us. It is a delight to know that you had an amazing stay and enjoyed the location of the hotel. We are looking forward to welcoming you back again.

Dear Valued Guest, Thank you again for choosing Balai Adlao for your vacation destination. Your comments and suggestions are important to us. We'll strive to do better in improving our services. Regards, Ave