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"Beautiful hotel and amazing staff"

"Superbe Riad, personnel très sympathique et serviable"

"Everything was perfect. Thank you so much"

"私が泊まった日は貸切だったのですが、夜遅く帰って来たりすると電気がセンサーで付くところもあるので最初暗くてびっくりします。あと、入り口の鍵がめちゃくちゃ開けづらく電話しました。"

"Please stay away from this property. Horrible staff. He refused to pick us from taxi stand. Whole property was empty. At night the care taker left the property and AC staff working. We called the main number and no body picked up the phone. Tried to find someone and there was no one else. Front door was locked and we could not go out also. Bathroom was smelling and fixture were all loose. We left the property first thing in the morning and booked another hotel. Lost the money but we have to run...

"I really enjoyed my stay! The location is perfect. The staff was very helpful and friendly. The Riad is beautiful. Rooftop is great. I would stay here again! "

"The room is very comfortable. Great location if you want to explore the Médina. The staff is very helpful."

"Très beau Riad authentique , nous avons occuper la chambre du dernier étage qui était très jolie mais rustique dommage que le pommeau de douche à goutter toute la nuit ce qui a été très pénible. Le personnel est très gentil même quand on arrive tard la nuit. "

"Un séjour absolument magique au Riad Le Grand Alcazar. Dès l'entrée, l'architecture traditionnelle sublimée par un zellige raffiné et une décoration soignée transporte immédiatement dans l'histoire et l'élégance de la médina de Fès. ​Les points forts de l'établissement : ​L'accueil et le service : L'équipe est d'une bienveillance exceptionnelle, toujours disponible pour prodiguer d'excellents conseils et veiller au moindre détail avec un soin incomparable. ​Le confort des chambres : Des suites...

"We absolutely loved Riad El Yacout. This is my 4th visit to Morocco over the years, across different cities in this beautiful country, and this is honestly the best place I have stayed so far (even in comparison to 4- or 5-star hotels that I used in my previous trips). It’s very clean, very nicely decorated in authentic and traditional Moroccan style, the rooms are clean and comfortable, the staff is extremely nice, courteous and professional and they really go out of their way to make guests...

"I don't even know where to start. Karim the manager was an angel; so kind, accommodating, and also knowledgeable about Moroccan history. Soumaya was fantastic with our endless requests and questions. And then Adil, Ibrahim, and Ayoub were charming/funny, professional, and hard working. The venue was a dream, the beds comfy, and the food was wonderful. Out of my entire stay in several cities around Morocco, this was my favorite stay because of this outstanding team."

"Everything was great! "

"Beautiful Riad, wonderful, accommodating staff. I hope to stay here again."

"Staff was very friendly. Location is very conveniently located"

"The staff was amazing. Made you feel at home and comfortable and safe. The tea was especially excellent and sublime in the lounge on the roof. Restaurants nearby had a variety of food including western style food and fast food along with traditional food. The hotel is also very close to the medina as well as significantly closer to the malls and cinema. Overall the experience was splendid and heartwarming."

"We arrived at 2100 after a long day and we were told the hotel had overbooked the room and receptionist didn't help us to arrange alternative accomodation which caused lots of stress as we found ourselves with nowhere to stay in an unsafe city so late at night. We had to find our alternative accomodation with no assistance from anyone. Next day our room was available on the second night. The hotel is basic,with minimum facilities and facing a very noisy street even at night time It's next to a...

"A wonderfully authentic Moroccan experience. The host family is kind, accommodating and attentive. Every room is a masterpiece of mosaics, including the bathrooms. Breakfast was excellent. We paid extra for dinner as well, and had a fantastic home cooked meal. I am so glad we stayed here!"