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"Room had decent comfortable beds. Only positive. Otherwise, completely filthy carpets, ripped ruined furniture and broken fixtures. The pool was DISGUSTING, FILTHY AND FULL OF BUGS. No hot tub even though it had one in pictures. Also, elevator ceiling was falling apart and we got stuck in elevator for 5 mins. It was beeping, not moving, so scared when we finally got out we used stairs only."

"Very helpful staff, safe. Amazingly comfortable bed!"

"todo bien, excepto que la alberca no funciona"

"Will go there again beautiful location stuff are very nice and helpful"

"There was humid smell from carpet."

"Everyone is very accommodating and very helpful. We needed a first floor room, but the room available was a second floor room with no elevator access. Although the girls at the front desk were extremely helpful and helped us to our room with our luggage.They, then relocated us the next day to a first floor garden view, which was beautiful and very accommodating for our little doggy. The room is very nice and clean, especially like the double sink, so you have a sink, toilet and shower in one...

"Rooms were Already had the door code when entered the property. The room had a microwave, a kettle and a refrigerator."

"Everything was great, from the convenient check in and out and key pad entry. We love it. Thank you"

"Was ok. Room above us was pretty loud and could hear them walking round for hours at night time. Room was clean and ok for the night"

"We loved everything !"

"LOVED the accommodation (chalet). Lots of care and attention have been put into the room. Extremely clean. Roomy. Updated. Convenient regarding charging outlets. Lots of lighting and lamps. Absolutely the best pillows, bedding and mattress. Beautiful grounds. Very close to Lake Siskiyou which is a beautiful lake. The room was provided with more than needed coffee, cream and sugar which is very unusual for me. This resort was our first stop of four hotels on our trip and everything else was a...

"Clean room, attentive and helpful staff. 11/10, would stay here again."

"Clean, quaint, and comfortable"

"Location, staff, and the room were great. Would recommend not eating at Penny’s Diner as the food didn’t sit well with us."

"Basecamp lodge is a beautiful property slightly away from the main Mount Shasta town. The property is clean and you get "the freshest water in the USA" in the tap. The beds are big (we had a king bed) and very comfortable. You have beautiful Mount Shasta views from the property and it's close to all the hikes, waterfalls and lakes you want to visit."

"The motel was in a good location to explore Shasta. The rooms are older but comfortable."