A very spacious room exceeded expectations with a modern bathroom. Not sure if the exhaust fan for the bathroom worked but the shower pressure and hot water were excellent. Beds are comfortable, towels soft and convenient park right out front.
Hi Miller, Thankyou for your review!We do apologize for any internet problems you were having, we are working to make every aspect of this place even better!
Not only a very pleasant place to stay,, very clean, comfortable and quiet, all staff were very welcoming. We were travelling with our pets, and the place was not only pet friendly, it was pet welcoming. Many thanks.
Maggie
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Coachman's Team วันที่ 7 มี.ค. 2024
Hi Maggie, thank you so much for your review!We are so glad you and your furry friend enjoyed your stay and we hope to see you again soon!
Breakfast needs quite a lot of attention please
Bit of a scramble and no butter
Early days for new owners but feel sure they will get there and go well 👍 thank you
David
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Coachman's Team วันที่ 25 ก.พ. 2024
Hi David, Thankyou for the review and your feedback.We aim to make this motel the best it can be!We hope to see you again.
It was a good stay as we had a dog. The only thing was we were not told it was an extra $15 for the dog when we called on the phone from the girl, she did apologise which we were fine with. Pool would have been a great option but unfortunately it was not operational due to a table and chairs in it and not clean. Other than that it was nice
Great, relaxed atmosphere and staff were friendly and helpful. Only downside was cleanliness. I cleaned the room for myself and family to use. I was told new management wa just about to take over and deal with the issue.
Hi Michelle, Management has since changed over and we want to work to ensure that this kind of this does not happen again. We are sorry for your experience and hope we can one day make this 4 star a 5 star for you!We are so glad you enjoyed your stay regardless!
Good location, easy parking, rooms were clean and tidy, facilities were okay.
Negative’s were having to use the same sink to wash dishes and wash ourselves and the fact that it’s advertised as a ‘Queen’ bed when it’s actually two single beds pushed together without a topper. It’s a linked double!!
Effectively you’re sleeping separately or for one of you it’s the join and extremely uncomfortable.
Good Shower!
Room good size came with kettle,toaster, microwave, fridge and toaster was handy as usually leave early so was toast and coffee was on the menu. Note they do do a light breakfast which was included.
Silvano
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Coachman's Team :) วันที่ 18 ม.ค. 2024
Hi Silvano,Thankyou for your review!We are glad you enjoyed your stay with us.
6/10 พอใช้
Kerry
เดินทางกับครอบครัวและเด็กเล็ก
15 ม.ค. 2024
ชื่นชอบ: ความสะอาด
Rooms were basic but clean and well equipped. Breakfast, while free, was very basic (cereal and toast) and lacking in options, especially for special dietary needs.
Kerry
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Coachman's Team :) วันที่ 18 ม.ค. 2024
The room needed a good full clean. Thick dust on the AC unit, and on the bathroom fan. The bathroom needed a proper clean, as the toilet needed a scrubbing and appeared to not have been cleaned in a long time. The corner of the shower also needed to be cleaned. The beds were comfortable and the sheet/bedding was clean. Eden as a town was a wonderful place to stay. We enjoyed walking around the town.
Hi Esther!Thankyou for the feedback.We strive to better ourselves every day so this is all something we will work on! We are beyond glad you enjoyed yourself in town!Thankyou again
4/10 แย่
Shiela
13 ม.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The location wasn’t convenient to the beach as thought would be in the picture. The plates not arranged and everywhere, no forks nor tea towel. The pool looks dirty and not maintained as shown in the advertisement in wotif. The receptionist told us there was access at the backyard of the hotel to the beach but there wasn’t. The information in the wotif is different from the actual situation. Not recommended.
Shiela
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Coachman's Team :) วันที่ 14 ม.ค. 2024
Hi Sheila, we are sorry you did not enjoy your stay how we hoped you would.The pool is currently having troubles with the local kids throwing things such as bricks and mulch in which is now a police matter so that is something that will be worked on.Through our back gate we have access to the board walk which is about a 2km walk to the beach, sorry if you were informed differently.Thankyou for your feedback
Hello Sheila, the Coachmans Motel is situated on the far north end of Eden well away from the beach. Sorry if you feel you have been mislead. Our pool has some marks on the bottom which we are unable to get off however our water is clear and safe to swim. thank you for bring your room issues to our attention we will endeavor to do better
6/10 พอใช้
Andreas
เดินทางกับคู่รัก
10 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
It was the worst hotel so far along our 2500 km route along the east coast, but in terms of price it was in the upper middle range. I wouldn't book it again. I couldn't sleep much because I could hear everything from the neighbors left and right. When someone goes to the toilet or showers at night, the bathroom pipes squeak. Towels had stains. But the bed was comfortable and the facilities are good. The staff was friendly.
Andreas
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก anneMaree วันที่ 11 ม.ค. 2024
Sorry you stay with us was unpleasant unfortunately we have no control over noisy Neighbours unless alerted. Glad to hear our beds are comfy and you liked our staff. we wish you well on your travels. AnneMaree
6/10 พอใช้
Peter
10 ม.ค. 2024
Peter
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก AnneMaree วันที่ 11 ม.ค. 2024
Good Afternoon, Peter thank you for your review we hope to see you again on your travels AnneMaree
Shower flooded whole bathroom and when reported to reception staff they acknowledged it was already known. NO discount or mention beforehand. Also zero phone and internet service.
Neala
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Coachman's Team วันที่ 1 ก.พ. 2024
Hi Neala, Thankyou for this feedback and information.
Booked a place for two nights.
Positives :
- Can park directly in front of rooms
Negatives :
- No room service. Despite the website saying room service available on request - but when I asked, i was told they don’t provide room service.
- Tiny rooms with very inconvenient layout
- Very uncomfortable mattress
- No dining options and a terrible bar
- “Free wifi” which you can’t connect to and even if you are connected, it won’t load anything. I thought this was the case for whole area, but I connected to a free wifi at a pub down the road, and it was super fast
- Staff communication is an absolute zero. When asked about the wifi, I was told it is just Eden !
- Had a massive mess up with my two nights booking and they were blaming Expedia for it. Tried to find me other room in the area but couldn’t then I ended up staying in the room i booked for and apparently the family who had double booked my room had to be turned away.
Shanjive
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Justin วันที่ 29 ธ.ค. 2023
Hi Shanjive, Thanks for the review. In regards to your booking, and after speaking to Expedia we confirmed that it was an issue with OTAs. However, we fixed the issue, and the problem was resolved with the other guest finding accommodation at our expense, due the mix up with Expedia. In regard to the Wi-Fi and phone service this has been an issue in the area we apologies for the inconvenience.
Manager booked us in and was most very pleasant. The room was clean and the bed was comfortable. We could also park our car right outside the room. Would stay again next time in the area.
Typisches Motel und damit nicht gerade leise.
Habe aber mit Ohrenstöpseln trotzdem gut geschlafen. Gutes Bett. Frühstück sehr simpel, aber dafür reichhaltig.