If I could give zero stars I would. We checked out after the first night, our bed had bed bugs after discovering my daughter had been bitten many times and then found love bugs in her bed. The manager said he had had a case 9 months prior and offered to move us to another room but there was no way I was staying there another night. Manager seemed very nonchalant about it and said "these things happen." I felt that was an unacceptable way to handle it.
Friendly and efficient staff, and very clean accommodations.
Alice Jo
เข้าพัก 2 คืน, มิถุนายน 2025
6/10 พอใช้
Phoenix
เดินทางกับคู่รัก
21 พ.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
The staff where very rude and breakfast was awful I tried to get help with the pancake maker and the worker just didn’t want to help then when I was eating she came over and rudely toke the syrup and jelly off the table
It was not worth the money I paid I should have went somewhere else
Electrical Outlet under the TV would not hold plug in place so I could re-charge my computer etc. One of the USB ports was damaged and not usable. HVAC thermostat would not maintain a semi-consistent temperature. Room would get very warm before unit would come on. Thermostat probably needs to be replaced.
The lady at the front desk was so nice and helpful. The location was very convenient. The rooms were very clean. I felt very safe highly recommend this location. I would definitely stay here again.
Wonderful place to stay staff is very friendly, breakfast is the best I’ve ever seen at a hotel, very clean and peaceful here one of the best places I’d recommend