Search Hotels Near East Riverdowns Park, Napoleon

"Our experience at Belamer Suites was honestly frightening and extremely disappointing. At 10:45 PM, while we were already asleep in bed, someone began knocking loudly on our door. We were not expecting anyone, and to make matters worse, we realized there is no way to lock the doors from the inside, which immediately made the situation feel unsafe. The person continued knocking and never announced who they were, which was incredibly alarming in the middle of the night. We tried calling the front desk multiple times and no one answered, which only made the situation more unsettling. Eventually the front desk called us back and casually said it was probably “the new girl delivering something to the wrong suite.” That explanation did nothing to reassure us, especially considering someone was knocking on a guest’s door late at night without identifying themselves. At that point we were genuinely concerned for our safety. We quickly gathered our belongings and went to the front office to explain what had happened. Unfortunately, the staff completely dismissed the situation, offered no apology, and made no attempt to make us feel safe or comfortable. Because of this, we felt we had no choice but to check out immediately at 11 PM and find another hotel in the middle of the night. To make matters worse, despite only being in the room for about 3.5 hours, they still charged us the full price of the stay at checkout. There was no flexibility, no understanding of the situation, and"

"Nice place to stay "

"Pool was a bit crowded but big and clean. Temp on pool and hot tub good. Short toilet in room which made it hard to get up and down off of it.The breakfast was very disappointing. No potatoes and every meat and gravy made of pork. The rest was sugar and gluten. So if you are looking for anything quality to eat, skip the breakfast. No teas after 10am so unless you drink only coffee you are out of luck. Coffee was not good either. It used to be Ekberts but it has been changed to something AWEFUL. Even my husband didn't like it. For a classy place they need a better food management."

"Clean room, nice staff. Unfortunately we could not get the picture to stay on the tv. It was the weekend and staff didn’t know how to fix. They offered us a different room but we were not around much after we reported it. My guess is Smart TVs everywhere need stronger WiFi signal. "

"We always look forward to staying at this hotel. It is cozy and very clean. Beds are very comfortable and breakfast is top notch! It feels warm and invting. "

"Clean room, friendly staff "

"No the room wasn’t spotless, but the staff was courteous."

"Great staff that's well managed! "

"The room needed updates and repairs - grouting in the tub area was discoloring and missing, bolts that anchored the toilet were missing the coverings, sheets did not fit properly and were sliding off the mattress, sheets were also thin and worn. "