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"-"

"Clean room"

"Newly updated and looks nice"

"good"

"Staff were great. Hotel was clean and the accessible room was very accommodating. Nice breakfast. Comfortable beds. Was a good stay and would stay again . The hot tub was great but the pool was very cold was the only issue."

"I stay here every time I'm in Batavia. Wish the horses were always racing though. Walking distance to great restaurant, Alex's. Great restaurant right in the casino. Bartenders were very friendly in casino and never waited for a drink. Continental breakfast is wonderful. Have your pick of just about anything. Maids were super friendly also. Great place."

"Our room was recently renovated. It was very nice and we had a fine stay."

"Never got to the hotel! The airline had way too many problems with flights and we never even made it to our destination. I’m disappointed with the airlines & hotel SS no refunds have been made."

"This property has clear signs of neglect. The exterior carpeting by entrance was ragged and torn. When we arrived a massive rainstorm had just passed. Our room had a large puddle on the floor near the wall that we could not determine the source. We saw no evidence of a leak. We did notify housekeeping and they immediately dried it. The room floor was vinyl flooring, not carpet. When checking in we were handed bottled water, which was nice. We later discovered why. The water from the faucets...

"The customer service was phenomenal. Going through a remodel but what I experienced and the room I stayed in was phenomenal"

"Staff was friendly and helpful. The location is closer to a little town."

"Quite pricey for what it is but was clean and convient"

"My wife and I were traveling to the area to see a concert at the Darien Lake Amphitheater and booked the Asa Ransom House for an overnight stay so we didn’t have to drive back so late. Unfortunately the concert was postponed, but we liked our stay so much that we reserved the same room for the rescheduled concert date. We actually reserved an extra night so we could take a side trip to Niagara Falls. The owner Bradley is genuinely friendly and accommodating, our room was very comfortable and...

"Room could have been cleaner. Staff was great"

"Nice stay at the Hart Hotel in Medina. I was there for a work trip and was amazed by the property and city. The hotel room I stayed in was spacious with simple/ standard amenities. The communication from the hotel was excellent and detailed. Breakfast was not included but per the house book you can order however I didn’t partake."

"Booked the room and the propery is a mess. The room is disheviled and dirty. Someone had a vehicle completely pulled apart in the parking lot. My wife would not stay there because she was grossed out. Would love a refund because we didnt stay there."

"Nice and quiet. Everything is a little dated but that can be expected for the price point. Had no interaction with staff at all which was fine. Good value for the money."

"Had a 2 bed room for 2 occupants and had 1 towel..2 washcloths and 1 hand towel… shower was filthy and the BR door was taped together with black tape.. that didn’t stick so was not together… curtains didn’t close.. the ridge in room tray below freezer was gross… just unreal.. can’t believe EXPEDIA LIST THEM .. the pictures of the rooms are nothing like the rooms … floors a filthy… just gross!! They should refund my money for such a crappy listing!!! I left one day early!!"

"Great stay and great service, would definitely visit again."