Hotel is not clean. Bed sheets were dirty. There are Paan stains as you step outside the lobby. The GYM has not been cleaned in a 1000 years. The breakfast and dinner buffet was decent and value for money
DO NOT STAY HERE. ABSOLUTELY DISGUSTING PLACE, PICTURE ARE NOT TRUE. VERY DIRTY BATHROOM, MOULD ALL OVER THE SHOWER AREA, SHOWER HEAD STUCK WILL NOT MOVE, BED SHEETS STAINES, TOWELS WERE DIRTY, NEW TOWELS HAD HOLES IN THEM, STAFF VERY RUDE, THE CARPERTS very very dirty, not cleaned for months, food teays left in the corridor for over 8 hours.
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Himanshu
24 ก.พ. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Staff doesn’t understand id rules. Dirty bathroom. Bed sheet with marks
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
V
16 ธ.ค. 2023
Unable to contact and manager refuse to contact ag
We wanted to follow up after our last conversation, where you asked us to refund your booking and reach out to your property to see if refunding your cancellation fee was possible.
We've contacted Ginger Dwarka to see if they could make an exception and grant a refund.
Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted.
We're really sorry about this; we always try to contact suppliers and advocate for our travelers in these situations. Properties often have strict policies around refunds, and there's nothing more we can do in this case.
Again, we're sorry that a refund wasn't possible. If you have any other questions, please feel free to reach out to us.
Regards,