Dear Mr. Dmitry, Thank you for taking the time to provide us with your positive post-stay review. Your review was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Dushanbe Serena Hotel and looking forward to welcoming you back!All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Ian Harper, Thank you for taking the time to provide us with your positive post-stay review. Your review was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Dushanbe Serena Hotel and looking forward to welcoming you back!All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Diliyor Yusupov, Thank you for taking the time to provide us with your positive post-stay review. Your review was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Dushanbe Serena Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Maxime Fossat, Thank you for taking the time to provide us with your positive review. Your comment was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Dushanbe Serena Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Chrusciel, Serena Greetings! We thank you for taking the time to give us your review which is essential in our effort to improve our service standards. First and foremost we highly appreciate your warm compliments about our Housekeeping and Front Desk associate, we will definitely bring it to their attention. Our apologies for the Front Desk employees who did not anticipate your needs which is not in line with Serena Hotels practices where we always strive to maintain a warm and welcoming atmosphere. Currently, we are in a process of updating our In Room Directory and soon we will have an updated version placed in the rooms. Your experience with the pool was addressed accordingly to make sure it is not crowded. Please accept our sincere apologies for the inconveniences caused and your comments will be shared with the concerned departments to be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Hikari, Serena Greetings and thank you for your recent stay with us again! We thank you for taking the time to give us your review which is essential in our effort to improve our service standards. Your comment regarding breakfast will be shared with the concerned department to be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager Dushanbe Serena Hotel

Dear Ms. Catherine Blair, Serena Greetings! We thank you for taking the time to give us your review which is essential in our effort to improve our service standards. The reason why you were moved to a different room was the AC compressor which unexpectedly stopped working and due to full occupancy, there was only one Twin Room on the 3rd floor available which is a Smoking floor. Please accept our sincere apologies for the inconvenience caused and your comment has been shared with the concerned department to be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Diego, Thank you for taking the time to provide us with your positive review. Your comment was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Dushanbe Serena Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Ralf Strier, Thank you for taking the time to provide us with your positive review. Your comment was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Saied Sokhail, Thank you for taking the time to provide us with your positive review. Your comment was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Reza, Thank you for taking the time to provide us with your positive review. Your comment was well received and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Ms. Elena, Thank you for taking the time to provide us with your positive review. Your comment was well received, and highly appreciated. Your feedback is essential in our effort to improve our service standards and it will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Mihai, Thank you for taking the time to provide us with your review. Your comment and warm compliments were well received, and highly appreciated. Your feedback is essential in our effort to improve our service standards. Your comments will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Mihai, Thank you for taking the time to provide us with your review. Your comment and warm compliments were well received, and highly appreciated. Your feedback is essential in our effort to improve our service standards. Your comments will be shared with the associates accordingly. Thank you for choosing Serena Dushanbe Hotel and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Hikari, Serena Greetings and thank you for your recent stay with us! We thank you for taking the time to give us your review. which is essential in our effort to improve our service standards. Your comment has been shared with the concerned department to be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager Dushanbe Serena Hotel

Dear Ms. Luba, Thank you very much once again for taking the time to provide us your review. We thank you for your positive comment and highly appreciate it. Your feedback is essential in our effort to improve our service standards. Your comments will be shared with the staff accordingly. Thank you for choosing Serena Dushanbe and looking forward to welcoming you back! All The Best, Sherzod Berdov Front Office Manager

Dear Ms. Luba, Thank you for taking the time to provide us your review. We thank you for your positive comment and highly appreciate it. Your feedback is essential in our effort to improve our service standards. Your comments will be shared with the staff accordingly. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Mr. Jonathan, Thank you for taking the time to provide us your review. We thank you for your comment and warm compliments, well-received, and highly appreciated. Your feedback is essential in our effort to improve our service standards. Your comments will be shared with the staff accordingly. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Уважаемый Алексей! Спасибо, что нашли время предоставить нам свой отзыв. Ваше мнение очень важно для наших усилий по улучшению стандартов обслуживания. Спасибо, что выбрали Серену Душанбе! Всего наилучшего, Шерзод Бердов Фронт Офис Менеджер

Dear Valued Guest, Thank you for taking the time to provide us your review. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Valued Guest, Thank you for taking the time to provide us your review. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Valued Guest, Greetings from Dushanbe Serena Hotel! We thank you for your comment and warm compliments, well received and highly appreciated. Your comment will be shared with the staff accordingly. Thank you and looking forward to welcome you back. Kind regards, Sherzod Berdov Front Office Manager

Dear Valued Guest, Greetings from Dushanbe Serena Hotel! We thank you for your comment and warm compliments, well received and highly appreciated. Your comment will be shared with the staff accordingly. Thank you and looking forward to welcome you back. Kind regards, Sherzod Berdov Front Office Manager

Dear Valued Guest, Greetings from Dushanbe Serena Hotel! We thank you for your comment and warm compliments, well received and highly appreciated. Your comment will be shared with the staff accordingly. Thank you and looking forward to welcome you back. Kind regards, Sherzod Berdov Front Office Manager

Dear Valued Guest, Greetings from Dushanbe Serena Hotel! We thank you for your comment and warm compliments, well received and highly appreciated. Your comment will be shared with the staff accordingly. Thank you and looking forward to welcome you back. Kind regards, Sherzod Berdov Front Office Manager

Dear valued guest, Thank you for taking the time to share your comment. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager Dushanbe Serena Hotel

Dear valued guest, Thank you for taking the time to share your comment. Your comments will be shared with our entire staff. We will definitily look in to the service part you have mentioned needs an improvement and we are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Valued Guest, Thank you for taking the time to provide us your review. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager

Dear Valued Guest, Thank you for taking the time to give us your review. Your feedback is essential in our effort to improve our service standards.Your comment have been shared with the associates. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Serena Dushanbe! All The Best, Sherzod Berdov Front Office Manager Dushanbe Serena Hotel

Dear Valued, Festive Greetings from Dushanbe Serena Hotel! We thank you for your comment and warm compliments, well received and highly appreciated. Your comment will be shared with the staff accordingly. Thank you and looking forward to welcome you back. Kind regards, Sherzod Berdov Front Office Manager