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"Property needed a deep clean. I sneezed a lot and had black dust come out of my nose. Heating didn’t work sometimes and the room was quite cold. I booked through Expedia and check out said 11 am and I wasn’t told any check out time by the owner. On the morning of check out a cleaner knocked at the door and we shouted we were still inside. I popped to the loo and finished packing my back when the cleaner knocked again which I thought was odd so I double checked on my emails and then clarified the...

"We were visiting Ushaw House and this cottage is perfect location for there, Durham and surround area. Great shower, comfy bed. Easy parking outside your door. Lovely village and great pub. The Bay Horse. Thanks to John the owner for the recommendation "

"Good facilities, good location, friendly staffs. "