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"The check-in process was rather clunky even though I apparently had submitted all the paperwork through Expedia. They needed me to fill out a detailed on-line document, including downloaded photos, which I had no clue how to do. Everything, including the pass key code, is high-tech and difficult for some to manage. As for the room, my only complaint was that using the toilet was an ordeal as a large-sized person could barely squeeze by the sink. The staff was wonderful and she happily helped me...