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"We were the only guests at the hotel. The AC in the room did not work properly. The room was really hot. The coffee maker in the room did not work"

"No funciona el A/C la temperatura ambiente es a 26.5 C. Incómoda para dormir, no tiene restaurante para el huésped tampoco tiene servicio al cuarto, para comer o cenar hay que buscar algún lugar cerca"

"Kind staff, parking, center "

"Sevastokrator staff is outstanding. From the reception to restaurant staff, everyone worked hard to ensure we have a memorable stay. The area is pretty quiet with a breathtaking view over Veliko Tarnovo. I would recommend this hotel to anyone looking to recharge or simply spend time with family. Little kids would certainly enjoy the hotel playground and the park nearby."

"Cant really recommend. On the plus side: overall quite clean, excellent en suite bathroom, good linens, nice location in old town (but note that it is very hilly there and the Inn requires a lot of walking). On the minus side: AC was almost useless, outdoor space not nice, no breakfast if you book with Expedia, etc, Old building that makes a lot of noise when walking the premises. Had virtually no interactions with owners/ataff who simply where not around, and no one answered the phone (“Call...

"Recently renovated hotel with a nice spa center, helpful staff, good food and amazing view."

"Un piccolo hotel in centro città, con stanze perfettamente rifinite, climatizzazione eccellente, letto comodissimo, bagno grande e spazioso. Accappatoi e pantofole in camera . La ragazza della reception, gentilissima e simpatica. Ottimo Hotel"

"The pools in enjoyable"

"O check out é às 11. Muito cedo. Pedimos para sair 12. Não autorizaram. A moça da recepção é muito gentil, mas há muita burocracia no hotel. Não tive tempo de ir ao spa por causa do horário do check out. Café da manhã razoável. Cama com um lado muito afundado. Boa localização. "