Place was very clean. Staff was friendly and prompt.
Joe
เข้าพัก 5 คืน, ธันวาคม 2019
การตอบกลับจาก CRES วันที่ 22 ก.พ. 2020
Hello JOE! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, CRES AND ALL THE STAFF
Fantastic service, rooms very neat and clean. No restaurant included but lots of options to order in.
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เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Harley วันที่ 13 ธ.ค. 2019
Hi Daniel,
Thank you for choosing us for your stay in Dumaguete, We thank you also for giving us an excellent rating.
We are looking forward to see you in the near future.
All the best, Harley and the rest of my team
THANK YOU VERY MUCH FOR YOUR FEEDBACK THIS WILL HELP US IMPROVED OUR SERVICES REST ASSURED THAT WHEN YOU COME BACK WE WILL PROVIDE YOU THE BEST SERVICE WE CAN DO. THANK YOU.
Tiny room and bathroom , loud music in the hotel since 6.00 in the morning, party on top floor in the night, less than basic breakfast with no chance to have a tea or something else, only powder coffee and cream on self service. I had to change Hotel after first day even if already paid for four nights.
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เข้าพัก 4 คืน, กรกฎาคม 2018
การตอบกลับจาก jj วันที่ 3 ส.ค. 2018
Hello Guest I am so sorry for the hassle,and thank you so much for the comment rest assured you that we will work on this.
Hello Guest I am so sorry for the hassle,and thank you so much for the comment rest assured you that we will work on this.
6/10 พอใช้
Elsie, Florida
5 มิ.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Don’t expect for what the other hotel is offering ....this pension house has no room phone....no generator for sudden blockout as what we experienced... not only once ....and etcetera... got this hotel because it’s near my sisters house....
Elsie
เข้าพัก 4 คืน, พฤษภาคม 2018
การตอบกลับจาก jj วันที่ 30 ก.ค. 2018
Hello Guest I am so sorry for the hassle,and thank you so much for the comment rest assured you that we will work on this.
Checked in close to midnight. Place was hard to find only to be told place was fully booked and they won't honor Expedia booking! Hotel staff blamed Expedia.. weirdest thing ever!
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เข้าพัก 1 คืน, เมษายน 2018
การตอบกลับจาก Nick วันที่ 8 พ.ค. 2018
We apologize for the inconvenience, however the guest book 5 mins before entering the hotel. The hotel staff was not able to confirmed the booking. In as much as we would like to accommodate, the hotel was fully book at that time and the guest behavior was uncontrolled that the staff felt uneasy and unsafe. Again please confirmed booking before you come.
Room was descent for price clean, staff was friendly but the internet was pretty slow, good choice for price especially if want to be outside the noisy downtown
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4/10 แย่
Chris, NZ
29 ธ.ค. 2017
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
They werent expecting you
Hassle experience. OJTs on the desk that doesnt know anything. Owner will call you late in the evening just to double check if youre really paid or not . No transpo outside. Terrible bfast. Wifi doesnt reach upstairs rooms. Wasnt compensated to all the hassles
Chris
เข้าพัก 2 คืน, ธันวาคม 2017
การตอบกลับจาก jj วันที่ 3 ม.ค. 2018
Hello Guest I am so sorry for the hassle,and thank you so much for the comment rest assured you that we will work on this.