6/10 พอใช้
Sarah
เดินทางกับครอบครัวและเด็กเล็ก
6 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Over all we enjoyed our stay but there is room for improvement.
Buffet restaurant was not up to much. Poor selection of food and the same every night. We were half board which in hindsight I think bed and breakfast would have been better. You could only use the buffet restaurant within your half board package as the other restaurants on the resort were not included or even offered to with some discount. Nor were fizzy drinks (not even one) with your meal at the buffet on half board basis were included which is quite rare
Bathroom in room is starting to need some tlc as silicon is starting to mould and the fittings were loose
Couple of the reception members were not as friendly as some more so one in particular. I do not appreciate my child being looked at as though she does not belong there when we are just as good as paying guests as the rest.
Kids club was lacking in enthusiasm with early closures and no entertainment for kids on an evening.
Restaurants/bars were limited on evenings if you have children which is a shame and a loss to the hotel really especially when there is no evening entertainment for families.
Pool sun loungers were increasingly hard to find as the week went on. I would suggest more beds or if there is an adults only pool, which there was, you then a rule is brought in for adults only to be in that area rather taking up spaces in the family pool. The pool closed fairly early too which a lot of people were disappointed about.
Shame really
Sarah
เข้าพัก 10 คืน, กรกฎาคม 2025
