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Novotel Suites Mall Avenue Dubai

3.0 star property
Guests start their day with an energizing breakfast before diving into activities like biking through scenic routes nearby or splashing in the outdoor pools

Choose dates to view prices

Novotel Suites Mall Avenue Dubai offers a family-friendly retreat near Ski Dubai. Enjoy international cuisine at Deli Botique or coffee at the on-site cafe while kids play in the pool and play area. The property provides high-speed WiFi, dry cleaning services, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿1,037
฿1,359 total
includes taxes & fees
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Novotel Suites Mall Avenue Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Suites Mall Avenue Dubai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Suites Mall Avenue Dubai on 1 Jun 2026 start from ฿1,037, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Suites Mall Avenue Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Mall Avenue Dubai?

Self-parking is free at this property.

What time is check-in at Novotel Suites Mall Avenue Dubai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Suites Mall Avenue Dubai?

Checkout is at noon.

Does Novotel Suites Mall Avenue Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 170 per vehicle applies.

Where is Novotel Suites Mall Avenue Dubai located?

This family-friendly Dubai hotel is located near the beach, within a 10-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (4 km) away. Mashreq Metro Station is 8 minutes by foot and Mall of the Emirates Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Veena

Liked: Cleanliness, property conditions & facilities
Excellent staff, very clean and well presented rooms
Stayed 2 nights in Feb 2026
Verified

8/10 Good

fabio

Liked: Cleanliness, staff & service, amenities
Room was clean, staff are nice and attentive
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family of 4 stayed for 4 nights and would thoroughly recommend this hotel. Everything was great from friendly & helpful staff, yummy breakfasts, the room and rooftop pool. Nice to be able to walk from the Mall of the Emirates and the metro there.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Fouzia

Liked: Amenities, property conditions & facilities
The rooms (family suite) was very spacious with plenty of spots to sleep. The location was wonderful and nearby many shops restaurants and emirates mall. Staff was very kind and welcoming specially Ihsaan he checked us in our first night. We had a wonderful time and would stay here again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, clean premises
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely lovely staff who are always helpful. Sensibly priced food options in the hotel. Only a few minutes walk to the Mall of the Emirates and the Metro if you need anything else.
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Doaa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very excellent in location.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025
Verified

6/10 Okay

ABHILASH

Disliked: Amenities, property conditions & facilities
Food selection was good. Rooms are ok, choose non smoking room but outside the room on the corridor stinks of cigarettes. Bathrooms stinks, I believe it was from the drains. It is very basic with very basic facilities, if you get at a cheaper rate to explore Dubai, I will recommend. Metro station nearby, mall of emirates and plenty of shops and restaurants nearby.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect but a little crowded at the breakfast
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Aarunima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well maintained and staff is too courteous
Stayed 10 nights in Jan 2025
Verified

8/10 Good

haseen sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

In Huek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier service

Great service! Really liked the whole place. Lovely place!
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Mahender

Disliked: Property conditions & facilities
It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Dorbibi

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff customer service, convenient location.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Ewnetu Ferede

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 12 years ago and the hotel still looks great and has been well taken care of. The staff was very friendly and always helpful.
Stayed 6 nights in Feb 2024