The hotel is beautiful and it is in a very prime location. Everything is close. The only issue was the room dining. I did not like the burger or the pizza, and I have notified the front desk, even though they wanted to refund. I did not take the refund because the service was great. Everything was amazing. The rooms are new, fresh. The pool is really beautiful.
One of the best stays, all staff members we encountered were so nice, accommodating and helpful! The property is clean and spotless, the views from the room are spectacular, the breakfast had a wide selection and everything we tried was amazing!
The spa is something different all together and I would highly recommend this hotel and the spa to anyone interested in a bit of some pampering and disconnect!
Stayed for 1 night, Its more of a city hotel as its near the downtown area, The building also has some office blocks on different floors.
The service overall was good, it varied at different outlets. e.g. breakfast service was excellent, check-in service excellent. Other areas above average/good.
Es -por lejos- el mejor hotel en el que me he quedado. El servicio fue increíble.
10000/10. No existe una sola persona a la que le pondría baja calificación
I had an absolutely fantastic stay at this hotel! The staff was incredibly friendly and attentive. The doorman even greeted me by name upon our arrival. The architecture, interior design, and attention to detail were all top-notch. I had a wonderful night’s sleep.
Tolles Team, wir wurden toll betreut - exzellente Club Lounge, sehr angenehmer Service, alles brandneu, klasse Gym - Frühstück war auch erstklassig. Danke für den Stay!
We stayed here for a week after the attack on Iran and closure of airspace. The hotel couldn’t have been better nor the staff more welcoming. The attention to detail is unmatched and all the employees made our chaotic stay very pleasant. One of the best hotel experiences I have had.
Our stay at Mandarin Oriental Downtown Dubai was truly exceptional. From the moment we arrived, we felt a different level of hospitality. The attention to detail, professionalism, and genuine care from the team were outstanding.
What impressed us the most was the strong service culture throughout the hotel. Every employee knew exactly their role, everything was organized, smooth, and handled with great professionalism.
The hotel itself is breathtaking. The design, cleanliness, maintenance, and facilities are all at an exceptional level. The rooftop pool was one of the highlights of our stay. The attention to guests around the pool was beyond expectations, with SPF 30 and SPF 50 sunscreen, after sun lotion, and a small cooler with cold water next to every sunbed.
The restaurants and food quality were excellent, and the breakfast was one of the best we have experienced, rich, fresh, diverse, and full of thoughtful details.
This is not just a beautiful hotel, it is a place where you can truly feel the care, precision, and passion for hospitality. One of the best hotel experiences we have ever had, and we would happily return again.