Dear Areej,We deeply regret to learn about your recent experience at our hotel, and we sincerely apologize for the numerous issues you encountered during your stay. Your feedback is invaluable to us, as it highlights areas where we need to improve, and we take this matter very seriously.We will immediately address the concerns you raised regarding cleanliness and the presence of bed mites. This is not in line with our standards, and we are committed to rectifying these issues to provide a clean and comfortable environment for all our guests.Furthermore, we will investigate and address the cooking smell and air freshener concerns, as well as ensure that the temperature and ventilation in our corridors are comfortable for all guests.Your feedback is crucial for us to make the necessary improvements, and we hope you will give us another chance to provide you with a vastly improved experience in the future.Once again, we sincerely apologize for the issues you encountered and thank you for bringing them to our attention.Warm regards,Hyatt Regency Dubai Creek Heights team.

Dear Monica,Thank you for your delightful and positive feedback regarding your recent stay with us. We're thrilled to hear that you found our staff to be exceptionally kind and helpful, enjoyed our excellent breakfast, and appreciated the spacious simplicity of our rooms with all the necessary amenities.It's always rewarding to know that our guests had a comfortable and enjoyable experience, and we look forward to welcoming you back on your next visit. If there's anything specific, you'd like to see or experience during your next stay, please feel free to share your preferences with us.Warmest regards,Hyatt Regency Dubai Creek Heights team

Dear Roman,Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you found our place quiet and nice, which is something we take pride in.However, we sincerely apologize for the inconvenience you experienced with the "smart" light switches in your suite. We take these issues seriously, and your feedback will be shared with our maintenance team to address the problem promptly. Your comments help us make improvements to enhance the overall guest experience.We value your input and hope to have the opportunity to welcome you back in the future, providing you with a more seamless and enjoyable stay. If you have any further comments or suggestions, please feel free to share them with us.Best regards,Hyatt Regency Dubai Creek Heights

Dear Michail,Thank you for taking the time to leave a positive review. We are delighted that you enjoyed your stay with us. If you have any further feedback or suggestions on how we can make your experience even better, please do not hesitate to let us know. We look forward to welcoming you back in the future.Best regards,Hyatt Regency Dubai Creek Heights

Dear Akram,We greatly appreciate your positive feedback regarding our location. We believe that our prime location is one of our key strengths, and we're delighted to know that you found it to be the best. It was a pleasure hosting you, and we look forward to welcoming you back for another exceptional stay.Best regards,Hyatt Regency Dubai Creek Heights

Thank you for your feedback, we will ensure to improve our service by addressing the feedback points, thank you very much.

Thank you for your review!