Extremely frustrating stay – multiple issues
Housekeeping & Service: Room was never cleaned during our two-day stay despite explicit requests. Simple requests for water required long waits and multiple follow-ups, and they were quite stingy with supplies.
Noise & Sleep Quality: Terrible sound insulation. Loud music from the pub and loud water drainage sounds from the floor above went on all night, preventing us from sleeping.
Bathroom Fixtures: The hose makes an annoying noise whenever used, and the shower badly needs a flexible handheld showerhead.
I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay.
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Owen
8 ม.ค. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Overall, a very good Hotel to stay at. Staff were very helpful. Only issue was that our room had an old musty smell to it. Also, the pool area looked out of action due to all the building debris piled up in a corner.
Good value and the hotel was clean. Food nearby walking distance was good. Close to mall. They did charge extra beyond what is listed on Expedia for Tax.
Very nice staff managing very clean rooms. Very helpful staff at reception, in particular Ala'i the Egyptian receptionist: kind, understanding, professional, elegant, courteous, hard-working.
This was a pleasant hotel. It wasn’t fancy, but it met my needs. The staff were pleasant. The price was reasonable. The bed was a little over firm. The daily breakfast buffet was decent. There was fresh fruit, and an omelette station.
Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind
Equipe toda é muito simpática e prestativa. O hotel fica ha poucas quadras do Mall Of Emirates e pode ir a pé, e lá pegar metrô. O quarto é bastante espaçoso. Recomendo para casais e famílias.
Great hotel, great price, great location. Only issue was towels not being left following room cleaning. This was resolved by phoning reception to request same. Overall would recommend this hotel.