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Reviews of Avani Ibn Battuta Dubai Hotel

4 out of 5
Avani Ibn Battuta Dubai Hotel
Sheikh Zayed Road, Ibn Battuta Mall, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 181 reviews" "
Rating 8 - Good. 46 out of 181 reviews" "
Rating 6 - Okay. 14 out of 181 reviews" "
Rating 4 - Poor. 6 out of 181 reviews" "
Rating 2 - Terrible. 7 out of 181 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort in an Urban setting, grateful for the rides to Kite Beach.
Stayed 5 nights in Mar 2024
Response from Maya Ombuh on 29 Mar 2024
Dear Amin,We're glad you appreciated our unique blend of resort-like amenities in an urban environment. Providing convenient transportation to Kite Beach is just one way we strive to enhance your experience. We hope you had a fantastic time enjoying the beach and look forward to welcoming you back soon.Kind regards,

10/10 Excellent

Amin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great. Overall great hotel. 👍
Stayed 6 nights in Feb 2024
Response from Maya Ombuh on 6 Mar 2024
Dear Amin,Thank you for taking the time to leave us a review. We appreciate your 5/5 rating and look forward to welcoming you again soon.Kind regards,Duty Manager

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was a little tired and needs a proper fridge. Several staines in the bath but forthey have it as a wet area with a seperate shower. The food wasnt great. Next to a Metro, bus station and a large shopping centre with plenty of food options and a great sports bar. Nice pool area with large screen. Overall good value for money with room for a little improvement
Stayed 7 nights in Feb 2024
Response from Maya Ombuh on 28 Feb 2024
Dear Ian,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,

10/10 Excellent

HEND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation thanks all.
Stayed 4 nights in Jan 2024
Response from Maya Ombuh on 8 Feb 2024
Dear HEND,Thank you for the 5/5 rating and we look forward to welcoming you back again soon.Kind regards,Duty Manager

10/10 Excellent

Gursharan

Liked: Amenities
Staff was really friendly, room were clean every day.
Stayed 14 nights in Jan 2024
Response from Maya Ombuh on 1 Feb 2024
Dear Gursharan,Thank you for the perfect rating and look forward to welcoming you again soon.Kind regards,Duty Manager

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel location, service and comfort
Stayed 8 nights in Jan 2024
Response from Maya Ombuh on 1 Feb 2024
Dear Adam,We appreciate your wonderful review and look forward to welcoming you again soon.Kind regards,Duty Manager

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very nice for families.
Stayed 6 nights in Jan 2024
Response from Maya Ombuh on 26 Jan 2024
Dear Mohammad,Thank you for taking time to leave us a review. We hope to see you again soon.Kind regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it’s links
Stayed 3 nights in Dec 2023
Response from Maya Ombuh on 26 Jan 2024
Dear Richard,Thank you for the rating and look forward to welcoming you again soon.Kind regards,

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay (with a small kicker)
Thoroughly enjoyed our stay at Ivani Ibn Battutta. Check in (at 0600 having arrived 9 hrs late) was smooth. Room was clean, tidy and well proportioned. Bathroom was spotless with plenty towels, etc. Room had everything we needed and beds were comfortable. Breakfast was satisfactory with plenty choice. Staff were all friendly and helpful enough. Pool and bar area is very nice. Located across the road from Ibn Battutta metro station so very handy for getting around. Next door to mall which has a food court for earring requirements if not using hotel. Hotel in general was very quiet - and here’s the kicker - the pool party on a Saturday night and finishing at 0315 is pretty annoying. Not sure there’s a need for the music - which wasn’t great - to be so loud. I’d say that this stay for me was 9/10 but dropped to an 8/10 purely down to that. All said I’d recommend the hotel for access, value for money, facilities and staff.
Stayed 4 nights in Jan 2024
Response from Maya Ombuh on 26 Jan 2024
Dear Kenneth,We appreciate you taking the time to share your feedback with us. We are genuinely sorry to hear about the inconvenience you experienced with the noise in your room from our weekly event at the hotel. We apologize for any disruption it may have caused during your stay. If you choose to stay with us again, please contact us prior so that our team will make a necessary arrangement, such as room away from the event venue. We will do our utmost to ensure your next experience is a peaceful and enjoyable one.Sincerely,

10/10 Excellent

Rain's World:

Stayed 7 nights in Dec 2023
Response from Maya Ombuh on 1 Feb 2024
Dear Rain,Thank you for the perfect review. We look forward to welcoming you again soon.Kind regards,Duty Manager

10/10 Excellent

ANIL, HIGHTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with pleasant experience of staying in this property
Stayed 3 nights in Dec 2023
Response from Maya Ombuh on 11 Jan 2024
Dear ANIL,Thank you for your perfect review and we look forward to welcoming you back soon.Kind regards,

2/10 Terrible

Hazim, Riyadh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: - near ibn Battuta mall - near bus and metro station Negatives: - the hotel condition is bad - bathroom and toilet seat in the room. - room smell is bad, may be because of the carpet/ ac, because of that they put strong and annoying scent in the corridors - refrigerator is bad, because of that our food is ruined - we found insects in the room (cockroache) comes from drawers. - towels smells very bad - staff moral is low Finally, it was the worst hotel we checked in.
Stayed 4 nights in Dec 2023
Response from Maya Ombuh on 11 Jan 2024
Dear Hazim,Thank you for sharing your feedback with us. We sincerely apologize for the unsatisfactory experience you had during your stay at our hotel. We take your comments seriously and assure you that we are addressing these issues to improve the quality of our services.We are committed to providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations. We appreciate your patience and understanding, and we hope you will consider giving us another chance to make it right on your next visit.Sincerely,

10/10 Excellent

Ilham

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Maya Ombuh on 11 Jan 2024
Dear Ilham,We appreciate your perfect review and look forward to welcoming you back soon.Kind regards,

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Maya Ombuh on 11 Jan 2024
Dear Moe,Thank you for the perfect rating. We look forward to welcoming you back soon.Sincerely,

10/10 Excellent

Mark

Stayed 3 nights in Nov 2023
Response from Maya Ombuh on 6 Dec 2023
Dear Mark,Thank you for the perfect review. We look forward to seeing you again.Sincerely,Maya OmbuhDuty Manager

8/10 Good

kailas

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good stay
Stayed 4 nights in Nov 2023
Response from Maya Ombuh on 16 Dec 2023
Dear kailas,Thank you for taking time to leave us a review. We hope that you had a great stay with us and look forward to your return.Kind regards,Maya OmbuhDuty manager

10/10 Excellent

Nayab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good. Great location and view and outdoor lounge and pool
Stayed 1 night in Nov 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Nayab,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had a very good experience, especially enjoying our great location, stunning views, and the fantastic outdoor lounge and pool. Your satisfaction is our priority, and we look forward to hosting you again for another exceptional stay.Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is accessible to transit. It is reasonably priced. I stay in a lot of hotels, you guys should invest in a communal microwavee for guests to share. This would elevate the customer experience.
Stayed 2 nights in Nov 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Matthew,Thank you for choosing our hotel and taking the time to share your thoughts. We're pleased to hear that you find our location convenient and our pricing reasonable. Your suggestion is valuable, and we appreciate your input on ways to enhance the customer experience. We'll look into this as we strive to make improvements. We hope to welcome you back for an even better stay in the future!Sincerely,

10/10 Excellent

JEFFERY R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Located next to a huge shopping centre
Stayed 1 night in Nov 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Jefferey,Thanks for your feedback and for choosing our spot! We're thrilled to be near a huge shopping center and glad you appreciated the location. We're always working to enhance our guests' experience, so if you have any suggestions on how we can make your next visit even better, we're all ears! Looking forward to hosting you again soon.Sincerely

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean rooms, nice staff, easy parking only issues - elevators sometimes too busy
Stayed 3 nights in Nov 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Moe,Thank you for taking the time to share your positive experience! We're delighted to hear you enjoyed our location, clean rooms, and our friendly staff. We appreciate your feedback about the elevators, and we'll certainly look into ways to improve the efficiency. Your insights are invaluable, and we hope to welcome you back for an even smoother stay in the future!Sincrely,

6/10 Okay

Mohamed

Stayed 5 nights in Oct 2023
Response from bassem Shahen on 9 Nov 2023
Hi MohamedThanks for rating us!we hope to get the chance to accommodate you in future.

10/10 Excellent

Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just love it.
Love the hotel. Staff was very friendly, 5 star service. Everything was amazing of this hotel. Highly recommended. I will definitely stay next time.
Stayed 1 night in Oct 2023
Response from bassem Shahen on 10 Nov 2023
Hi Azhar,Thank you for your glowing review! We're delighted to hear that you loved your stay at Avani Hotel. Our team takes pride in providing 5-star service, and it's rewarding to know that everything exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay.

10/10 Excellent

Chico

Stayed 6 nights in Oct 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Chico,We appreciate your feedback and are committed to continuous improvement. If there's anything specific you'd like us to address or if you have suggestions on how we can enhance your experience, please feel free to reach out to ibn.battuta@avanihotels.comSincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Salsa party till 3am
My stay was not so good. There was a salsa party at the hotel pool Saturday night which was so loud everyone in the hotel had no choice but to listen. It didn't end until 3am!! The hotel was at full capacity, so I found the staff quite blunt and rude at times, particularly when calling reception.
Stayed 3 nights in Oct 2023
Response from bassem Shahen on 10 Nov 2023
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We take your comments seriously and will address the noise and staff behavior issues to ensure a more pleasant experience for our guests. Your insights are invaluable to us.Sincerely,

10/10 Excellent

Shabana

Liked: Cleanliness, staff & service, property conditions & facilities
This is the only hotel I stay when visiting Dubia the staff and the best especially dawn who checked us in a few time she has excellent customer service skill very helpful and professional and goes above and beyond the bell boys also very helpful always willing to help overall this hotel staff are very helpful and also willing help you in anyway they can they demonstrate excellent customer service skill This is great way to start your break in Dubia
Stayed 1 night in Oct 2023
Response from Bassem Shahen on 10 Nov 2023
Hi Shabana,Thank you for choosing Avani Hotel as your preferred accommodation in Dubai. We truly appreciate your loyalty and are delighted to hear about your positive experiences with our staff, particularly with Dawn. We take pride in delivering excellent customer service, and it's rewarding to know that our team's efforts have contributed to a great start to your break in Dubai. We look forward to welcoming you back for more memorable stays.Best regards,

2/10 Terrible

Surinder

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 10 nights in Sep 2023
Response from Maya Ombuh on 2 Dec 2023
Dear Surinder,Thank you for taking the time to complete the guest satisfaction survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. If there's anything specific you'd like us to address or if you have suggestions on how we can enhance your experience, please feel free to reach out through ibn.battuta@avanihotels.comWe are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from bassem Shahen on 17 Sep 2023
Hi Ashraf,Thanks for sharing your feedback with us!Looking forward to welcoming you back,Many Thanks!

10/10 Excellent

MALKHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Maya Ombuh on 17 Dec 2023
Dear Malkhan, Thank you for your the fantastic rating. We look forward to welcoming you back soon. Sincerely,

8/10 Good

LEONORA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the breakfast offerings.
Stayed 7 nights in Jul 2023
Response from bassem Shahen on 16 Jul 2023
Hi Leonora,Thanks for sharing your feedback with us!Sad to see that our breakfast didn't meet your expectations, we forwarded your feedback to the concerned department for immediate action.Looking forward to welcoming you back again.Many ThanksBassem ShahenDuty Manager

6/10 Okay

Omar

Ok
Stayed 2 nights in Jun 2023
Response from bassem Shahen on 1 Jul 2023
Thanks, Omar for your feedback,see you soon!!

8/10 Good

Mustafa

Stayed 1 night in May 2023
Response from bassem Shahen on 28 May 2023
Hi Mustafa,Thanks for rating us,Looking forward to welcome you again!!Bassem ShahenDuty Manager

10/10 Excellent

Moe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
lovely property, pleasant helpful staff, nice room, spacious swimming pool and lounging area and pool bar
Stayed 2 nights in May 2023
Response from bassem Shahen on 28 May 2023
Dear Moe,Thank you so much for taking the time to share your lovely review of our property! We are delighted to hear that you had a pleasant stay and enjoyed your time with us.Our dedicated staff members strive to provide exceptional service, and it brings us joy to know that their helpfulness and friendliness made your experience even more enjoyable. We believe that a warm and welcoming atmosphere is essential for our guests, and we are glad that our team succeeded in creating that for you.We take great pride in the quality of our accommodations, and we are thrilled that you found your room to be nice and comfortable. It's always a pleasure to offer spacious swimming pools and lounging areas for our guests to relax and unwind. We're glad you were able to enjoy these facilities, along with our pool bar, which added to your overall experience.we hope to welcome you back in the near future for another memorable stay.Many Thanks!!Bassem ShahenDuty Manager

2/10 Terrible

Mobeen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad service. Every morning I would need to ring the staff to get sugar and coffee and it would come half an hour later. The aircon would no work at most times. The shower was not working properly either. I would like a refund please. This was a waste of my money.
Stayed 8 nights in Apr 2023
Response from Bassem Shahen on 5 May 2023
Dear Mabeen,We are sorry to hear that your experience at our hotel did not meet your expectations. We apologize for the issues you faced with our service and facilities, including the delayed delivery of coffee and sugar, the air conditioning, and the shower. We understand that these issues caused inconvenience during your stay and we apologize for any frustration this may have caused.We appreciate your feedback and would like to assure you that we take these concerns seriously. We would like to investigate these issues further and find a solution to ensure that our guests have a comfortable and enjoyable stay at our hotel.Regarding your request for a refund, please contact our reservations team or the booking platform through which you made your reservation, and they will assist you with the refund process according to their policies.Once again, we apologize for the inconvenience caused and we hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,

10/10 Excellent

Ghadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from bassem Shahen on 20 Apr 2023
Hi Ghadir,Thanks for rating us 10 out of 10

4/10 Poor

Peter

Stayed 7 nights in Mar 2023
Response from bassem Shahen on 20 Apr 2023
Hi Peter,Sorry that we didn't met your expectations,Please shar with us your concerns so we will be able to investigate,Looking forward to welcome you back again

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from bassem Shahen on 12 Apr 2023
Hi Kevin,Thanks for rating us,Looking forward to welcome you back again,Bassem ShahenDuty Manager

10/10 Excellent

Shabana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent staff visit here on a regular basis
Stayed 1 night in Mar 2023
Response from bassem Shahen on 14 Mar 2023
Hi Shabana,Thanks for sharing you feedback,Many Thanks!!Bassem ShahenDuty Manager

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Comfort and easy access hotel
Everything was fine, Avani is the hotel i went to every t3i visit Dubai, normally 5 to 6 times a year, you guys should take care more with the house keeping only, the only thing that needs more attention!
Stayed 6 nights in Feb 2023
Response from Mohamed Amer, Operations Manager on 2 Mar 2023
Dear Mohamed,We really appreciate your time was spent in sharing your experience on your stay at Avani Ibn Battuta . we are so sorry to hear that our house keeping services didn't satisfy you . your feedback has been addressed to the concerned department to take immediate action to avoid any inconvenience to our valued guests during their stay.We hope that you will extend us the opportunity to welcome you back and we will promise you a pleasant experience again, thank you for staying with us

6/10 Okay

Dominic, Monaco

Stayed 5 nights in Feb 2023
Response from bassem Shahen on 20 Mar 2023
Hi Dominic,Thanks for sharing your feedback with us,Looking forward to welcome you back againMany ThanksBassem ShahenDuty Manager

8/10 Good

Xin Mei Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 6 nights in Feb 2023
Response from Yann Decaix on 21 Feb 2023
Dear Xin Mei Katrina, Thank you for posting your rating and feedback online. Your feedback will definitely be shared with the team. We look forward to welcoming you back soon. Sincerely, Yann Decaix General Manager

10/10 Excellent

Houda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the hotel very much. It was everything i expected espically the staff was very nice and helpful. The location of the hotel was excellent close to transport and next door to the mall.
Stayed 3 nights in Feb 2023
Response from Yann Decaix on 7 Feb 2023
Dear Houda, Thank you for taking the time to post a review online. We appreciate your feedback and glad we met your expectations. Your feedback will definitely be shared with the team. We look forward to welcoming you back soon. Sincerely, Yann Decaix General Manager

8/10 Good

Konstantinos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel with an amazing mall nearby.amazing staff
Stayed 6 nights in Jan 2023
Response from Yann Decaix on 7 Feb 2023
Dear Konstantinos, Thank you for posting your rating and feedback online. Your feedback will definitely be shared with the team. We look forward to welcoming you back soon. Sincerely, Yann Decaix General Manager

10/10 Excellent

Huthaifa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel and very nice location
Stayed 1 night in Jan 2023
Response from Yann Decaix on 27 Jan 2023
Dear Huthaifa, Thank you for taking the time to post a review online. We appreciate your feedback and glad we met your expectations. Your feedback will definitely be shared with the team. We look forward welcoming you back soon. Sincerely, Yann Decaix General Manager

10/10 Excellent

Shabana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here on number of occasions the staff are amazing and the hotel is excellent location
Response from Joseph on 19 Jan 2023
Dear Shabana, Thank you for taking the time to post a review online. We appreciate your feedback and glad we met your expectations. We will ensure to share your feedback with the team. We look forward welcoming you back soon. Sincerely, Joseph Ecat Duty Manager

10/10 Excellent

Dinusha

Response from Maya Ombuh on 17 Dec 2023
Dear Dinusha,Thank you for the rating, we look forward to welcoming you soon.Sincerely,

2/10 Terrible

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is excellent in so many ways - but there is one huge issue. On Thursdays there is loud music, and on Fridays live salsa with music that is deafeningly loud. If you had this in the U.K., it would be closed at 10pm. I am not a grandad going to bed at 8pm, but this was absolutely ridiculous. No sleep until 4am on both nights. All the positives of the hotel are ruined because of this, I reported it at the time and was informed I would hear back in response and heard nothing. Will be taking it up with Expedia
Response from Joseph on 1 Jan 2023
Dear Daniel,Thank you for taking the time to post a review online. We appreciate your feedback; we have taken a note and has been shared to the concerned team to address the experience for continuous improvement.Apologies for the inconvenience and we do hope you give us an opportunity to welcome you back soon.Sincerely,Joseph EcatDuty Manager

8/10 Good

Elmarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Joseph on 1 Jan 2023
Dear Elmarie, Thank you for taking the time to post a review online. We appreciate your feedback and glad we met your expectations. Your feedback will definitely be shared with the team. We look forward welcoming you back soon. Sincerely, Joseph Ecat Duty Manager

10/10 Excellent

AHLAM

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent staying
I enjoyed staying in this hotel.All the staff were very friendly and helpful. The room was really clean and quiet . Bed was very comfortable .The room was very nice.Hotel’s location is very nice.Only their service was slow but overall everything was great.
Stayed 4 nights in Nov 2022
Response from Joseph on 3 Dec 2022
Dear Valued Guest,Thank you for posting your rating and feedback online. Much appreciated, your feedback will be shared to the team.We look forward welcoming you back soon.Sincerely,Joseph EcatDuty Manager

6/10 Okay

Santiago

Liked: Cleanliness, staff & service
Nice budget hotel, next to a mall, but location for me was a distance from Dubai
Response from Joseph on 2 Dec 2022
Dear Valued Guest, Thank you for taking the time to post a review online. We appreciate your feedback and indeed the hotel is a little bit away from Dubai downtown.We look forward welcoming you back soon. Sincerely, Joseph Ecat Duty Manager

10/10 Excellent

jonathan

Business traveller
Liked: Staff & service
Just a great place
Stayed 2 nights in Nov 2022
Response from Joseph on 26 Nov 2022
Dear Jonathan, Thank you for taking the time to post a review online. We appreciate your feedback and glad we met your expectations. Your feedback will definitely be shared with the team.We look forward welcoming you back soon. Sincerely, Joseph Ecat Duty Manager