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"Very good location. Very clean very tidy would visit again."

"The staff, in particular, the receptionists including the charming Lithuanian girl, were so helpful and informative. The food was pretty good as well and well presented. Having had to slum it in a rival establishment a few years’ ago, when there was no room at Poets Corner, it was a relief to note how well looked after we were."

"Our room on the second floor was extremely hot - it was a particularly hot week but we were never able to cool it down despite having the fan on. Having to climb about 40 stairs with suitcases for several days' stay was a challenge. Although the house keeping staff did their best to maintain the room and bathroom they were outdated and the bathroom in particular needs updating. The sofa looks as though it has been picked up from a junk shop We were disappointed that the room, described as...

"Loved the west facing balcony overlooking the river on our room. Room decor was very contemporary and stylish. Bathroom lovely and spotlessly clean. Staff so friendly."

"Very helpful staff"

"Very pleasant place to stay."

"Could not find a fault, from the welcoming of the reception staff and the efficiency of all staff members. A special thanks to the lovely lady on reception who bought me some slippers when I'd forgotten to pack a pair of shoes (laugh) to the lovely breakfast waitress - all found time to smile and have a conversation. The room was spacious, comfortable and clean and the breakfast, varied and delicious. The gym was a surprise, it really is very well equipped with a great pool and spa area and the...

"Staffs were helpful and the restaurant offered varied menu to suit a range of preference. Bonus was the onside free parking."

"Rooms were clean and well equipped. Would have liked to have breakfast available on site"

"Staff were lovely. Check in was good. Although couldn’t book us in any earlier & we were attending an event which was a shame. But no huge issue. Parking superb Bathroom lovely. We stayed in Sariska room which is on the front of the building. Being a Saturday night stay - it was a tad noisey & nothing to do with the hotel. But some car with a loud exhaust drive up & down quite a lot during the early night. We closed the windows to block it out but then as we’ve had this hot weather the room...

"A lovely location and great facilities. Great staff and bar area had a lovely atmosphere. Morning breakfast was delicious with attentive staff. Rooms were very quiet, hotel had a lift which is very convent as the steps are steep to the 2nd floor. The rooms are a little tired and the bathroom window privacy screening is in desperate need of replacement. Kettle is completely scaled up and cups were also dirty so this needs to be addressed. Ok Value if the above were dealt with then it would be...

"i always stay here if i can when visiting Cambridge A lovely historic building with gardens and grounds Very good breakfast in delightful dining room Free parking on site Free wifi It is a few miles out from the colleges/city centre but there is easy access to Madingley road park and ride and therefore Cambridge itself Rooms are fairly basic but more than adequate for a short stay/long weekend and surroundings and communal rooms make up for any missing luxury in the bedroom. There is a bar...

"Great breakfast, bathroom taps need maintenance, cold water just a tiny trickle but overall I would highly recommend"

"Our arrival was admittedly very late - 2.30am. TV in our room did not work at all. The 24 hr Receptionist could not communicate so unable to help about the TV. Breakfast was self service Toast/Strawberry Jam and Cereals. Staff hardly any spoke English.We had to leave very early so no experience of whether the Bar was open or not. Very poor quality hotel so will not ever stay there again."

"Best Western Heath hotel is a wonderful place to stay, The staff so friendly, cleanliness top standard,breakfast cooked to perfection and a excellent location to see the horses on the gallops and for the lovely town of Newmarket."

"Recommend improved breakfast set up and cleaning in dining spaces."

"Séjour que j’affectionne tout particulièrement. J’y viens fréquemment , le personnel est très aimable et attentif . Atmosphère convivial et détendu. Les repas pris dans le jardin sont très simples au point de vue du service mais cela donne aussi un caractère très informel et sympathique. A recommander."

"Great staff and great location"