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"Staff were so helpful. Beautiful food, views, quiet room, comfy bed"

"I did not get to stay at the OVO, I booked the wrong date (my error), but having paid Expedia for insurance that would alow me to make changes to the booking, the venue wanted to charge a handling fee that was 100% of the room cost. seeing that it would have cost me the full room cost on top of whatever the actual day would cost me I decided not to cancel and to book elsewhere."

"Plenty of parking, friendly helpful staff, good sized bedroom"

"The staff were very friendly & helpful, the food in the restaurant was excellent & the hotel was very comfortable. We will certainly stay here again. "

"Elevator is very old, had trouble moving up and down. Mattress very hard. Other than that pretty decent."

"This was one of the best places I have stayed in a long time. The look of the Ribchester Arms, when we arrived, was impressive. We had a very large room and bathroom, both very modern with a 'fridge and juices, milk, drinks and biscuits. The staff were very helpful and looked after us. Breakfast was freshly cooked and pretty good. We ate there a couple of nights and the food was wonderful. A recommended place to stay ."

"Room was ok nice bed bathroom ok needs tlc and food was great drinks abit deer food drink 190£ ×2 but overall nice relaxing place no late drinks all in all 6/10"

"Great staff friendly and helpful, nice relaxing atmosphere, very nice breakfast, only two very small suggestions would be nice to have longlife milk sachets or similar in the room save having to go down stairs and ask for milk,and could do with a shelf in the shower no where to put shampoo ect when showering"

"Staff were amazing, food excellent and good value for money."

"Just a one night stop over but perfect for a longer stay. The restaurant was excellent and the staff were very attentive and friendly. Loved the little milk fridge for when the ones in the room ran out."

"Really pleasant and helpful staff. Great breakfast and very helpful when enquiring about gluten free options. Great price for our stay. However, the hotel has seen better days. In need of a refurbishment. Tired fixings and fittings. The worst was the mattress. Well past its life. Although clean, it provided no support at all. The springs are so weak, I felt the hard bed base through the mattress. The bathroom sink plug didn't hold water. Bathroom light was so dim as was the shaving mirror, I...

"Would have been fine for the price - room not particularly well maintained and matress a bit old, but fine. However, hot water not working, which appears (based on Tir"

"Really enjoyed our stay. Clean rooms, great atmosphere, and lovely staff. Highly recommend."

"Really lovely and super helpful staff!"

"Nice and quiet"

"Small room but perfect for what we needed for one stay following a trip to watch footie in Burnley. The lady on breakfast service was very kind and friendly and we all enjoyed the breakfast - would stay again and great we could bring the dog too"

"I would say it’s a steady 3 star. It’s not really geared to be a hotel, room facilities very basic although clean. Tv signal was poor even on BBC1. Breakfast was a free continental which didn’t even have fresh pastries. It’s ok but for the money I paid I expected better. There was a wedding on Saturday night which was a bit chaotic but thankfully it’s away from the rooms so wasn’t too loud. Probably wouldn’t return unfortunately."

"Room clean . Comfortable bed complimentary water . Biscuits and good selection of teas and coffee even hot chocolate. Staff amazing couldn’t be more helpful. Breakfast amazing good parking plenty of spaces. The only downside for not very tall people the bath was quite high to get in to have a shower. Overall a lovely place to stay"