The Mercure Hotel Dortmund Messe offers a peaceful escape with its RELAX restaurant serving regional specialties. Guests can rejuvenate at the spa, stroll through the garden, or enjoy terrace views. In-room WiFi and multilingual staff assist with luggage storage.
Located close to Westfalenhallen and Westfalenpark Dortmund, Mercure Hotel Dortmund Messe provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site Regional cuisine restaurant, RELAX, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), a computer station and newspapers in the reception
A lift, a vending machine and a front desk safe
Bike parking, luggage storage and concierge services
Guest reviews speak highly of the helpful staff
Room features
All 139 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and baths or showers
Flat-screen TVs with satellite channels
Free infant beds, electric kettles and daily housekeeping
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving by car on match days at Signal Iduna Park must contact the property in advance to provide their number plate number.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 21 per person
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 16.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Frequently asked questions
Is Mercure Hotel Dortmund Messe pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Mercure Hotel Dortmund Messe?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund Messe on 27 May 2026 start from ฿3,821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Hotel Dortmund Messe?
Limited spots are available.
What time is check-in at Mercure Hotel Dortmund Messe?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Mercure Hotel Dortmund Messe?
Checkout is at noon.
Where is Mercure Hotel Dortmund Messe located?
Located in Innenstadt-West, this spa hotel is within a 10-minute walk of Signal Iduna Park and Westfalenhallen. Westfalenpark Dortmund and Dortmund Christmas Market are also within 2 mi (3 km). Westfalen Stadion U-Bahn is only a 5-minute walk and Westfalenhallen U-Bahn is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay was extremely pleasant! The hotel was very clean. The restaurant was good. The staff were friendly and knowledgeable. I would definitely recommend staying at this hotel!
The hotel was perfect for our needs. I had asked for a high room with a specific view. I got exactly what I asked for. Staff were all very pleasant and helpful.
Very comfortably situated next to the fair grounds, so could leave the car at the hotel and walk up. Free parking until 12 hours after arrival.
Good breakfast buffet. Fast and stable WiFi internet.
Unfortunately limited restaurants at walking distance, but Strobel had perfect dishes and they accept credit cards. ( in German restaurants an adventure sometimes )
The beds are horrible two tiny beds squashed together with a tiny heavy comforter that makes you sweat like a pig falls off if turn over I complained to staff their answer this German style beds cannot do anything. No sleep 3 days glad to move out.
terrrence
Stayed 3 nights in Aug 2022
Verified
6/10 Okay
Roy
4 Jul 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is right next to the fair which was convenient. On the other side of the hotel was a small nice garden and it was close to two bigger gardens which were nice. Other than that there wasn't much to do in walking distance.
The hotel was okay, but definitely needs some updating. The pillows and sheets in the rooms were very old and iffy. The bar and pool were closed, the restaurant was open but there was no atmosphere there. No background music, nothing. It also wasn't possible to pay with card in the restaurant. We encountered this problem at multiple locations during our stay in Dortmund. It was like we were back in the 80s and paying with card was still strange or something.
Breakfast buffet at the hotel was pretty good though. It wasn't a bad hotel, but from Mercure and for the price I expected more. (260 euros for 2 nights with breakfast)
Ein äußerst ansprechendes Hotel in optimaler Lage. Der Service war durchweg freundlich und zuvorkommend, und unser Zimmerwunsch wurde berücksichtigt. Die Lage ist perfekt, direkt am Westfalenstadion, den Westfalenhallen und in unmittelbarer Nähe zur U-Bahn. Das Frühstück war sehr reichhaltig und bot sogar frisch zubereitete Eierspeisen in verschiedenen Variationen. Es stehen ausreichend Parkplätze sowie sechs Ladestationen zur Verfügung. Das Zimmer war für uns als dreiköpfige Familie mit Kind ausreichend groß, wenngleich es bereits etwas in die Jahre gekommen ist. Wir freuen uns auf einen erneuten Besuch und bedanken uns für den angenehmen Aufenthalt.
Das Hotel war perfekt für unseren Zweck – ein Besuch im Signal Iduna Stadion. Das Personal war ausgesprochen freundlich und zuvorkommend. Das Zimmer hat uns sehr überzeugt: modern, praktisch und stilvoll eingerichtet. Auch das Frühstück war sehr gut, und das Team ist auf alle Wünsche eingegangen.
Das Stadtzentrum lässt sich bequem und schnell mit der Bahn erreichen. Beim nächsten Aufenthalt in Dortmund kommen wir definitiv wieder.
Das Hotel ist natürlich top für alle, die einen Event in den Westfahlenhallen, der Messe haben oder ein Dortmund-Spiel besuchen. Das Hotel biete alles, was man dann benötigt: schöne, sauber Zimmer, ein Restaurant, kurze Wege, freie Minibar (Nachschub auch an der Rezeption), usw. Frühstücksbuffet top.
Daniel
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Ivan Dahl
14 Oct 2025
Liked: Staff & service
Disliked: Room comfort
Fin morgenmad, venligt personale. Der blev dog ikke gjort rent på værelset.