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"Really nice room, clean and comfortable. Staff friendly and welcoming."

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"All the hotel staff we encountered were friendly and helpful from arrival to departure which made for an enjoyable stay. Our room was a good size with a four poster bed and a nice view to the front of the property. The hotel public areas looked great and were well kept. Food and drink prices in the hotel and grounds a little on the high side."

"Quality hotel great facilities and happy staff.Eat in restaurant again good quality.Stayed overnight prior to an early flight from Birmingham next day.Relaxed great start to our holiday"

"Parking , staff"

"Nice room and excellent choices for breakfast "

"Staff were very friendly, the curry was tasty and the breakfast was very nice. Would definitely stay again."

"Great place, easy access to road network "

"I’ve stayed here a number of times and always been happy. This time I was out in one of the rooms at the front and was kept awake by the noise from the clubs kicking out until gone 5am. Not the staff’s fault but would have liked some sleep. Could have slept better in my car. "

"My only complaint is the good. £21.95 burger and fries only got about 6 fries also chicken supreme with roast veg and potatoes, hardly any veg or potatoes plus NZo seasonings 😢 "

"Amazing experience!"

"Everything was amazing"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"Location is good"

"Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely."