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"First the Dillard's house has the most beautiful view of the mountains it was so gorgeous we really loved eating in the front dining room and enjoying the delicious food at the restaurant. The staff was very nice, and we had a drink at the bar; Carlton the bartender was interesting and made a killer cocktail.🎉 Our room was very clean but it's a walk into the 1960s... The room furnishings were very old vintage upholstery 😬I would say but the mattress was new and the towels were clean.They had...

"We only stayed for one night and it was a basic hotel stay. Check in was quick and easy, my room was clean and the air got cold. Got a great night sleep then left early the next morning. It was a basic hotel room. Nothing fancy or frilly, but I paid a basic price for a standard room. As long as it’s clean and serves the purpose, I’m happy. I’d definitely stay again if passing through the area."

"This place was perfect for the week. Hot shower, comfy bed and plenty of parking. Would stay again."

"Needs refurbishing."

"Convenient location & easy parking"

"The maintenance of this property was quite poor. The air conditioning unit was super loud. The shower drain was clogged. The sink drain was clogged. The Bath fans had been disconnected and were inoperable. My reservation was confirmed for a handicap room, but when I arrived I was given a regular room on the second floor and there are no elevators. Overall my experience was quite unpleasant and I would never book another room at this location."

"OK"

"The Colonial Inn has a reasonable rate, it's pet friendly for 25 dollars a, night non refundable, a 100 dollar deposit that takes up to 5 business days to refund, the TV programs weren't very good, and there was no TV channels listing in the room, when I ask about the wifi password I was given the wrong password, there is not even a small single serve coffee pot in the room but they do have coffee in the office, the shower was good with plenty of hot water, and the bed was very comfortable, the...

"If you’re looking for just okay, then this would be the place."

"Stayed here for one night after hiking Rainbow Falls and Turtleback Falls trail. Great location close to Cashiers where we saw 4th of July fireworks. Room was comfy and clean! Excellent air conditioning! They cooked made to order eggs and bacon and had assorted muffins, bagels, breads, and fruit. Chatted with the owner Julie at breakfast-super friendly! Don’t hesitate to stay here!"

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"There is both a microwave and a refrigerator in the room, which were helpful. The air conditioner cooled well once I could get it on the desired temp. The temps kept going up and down when I was trying to set it, so it was quite frustrating. There were pieces of what appeared to be dirt on the sheet on my bed, and the carpet was not well-vacuumed. The beds and pillows themselves were very comfortable. This was an accessible room because one of us is in a wheelchair. However, the...

"The facility was very clean and the staff was exceptionally helpful. My only complaint was that the hot tub was not warm at all. After a long hike, I really wanted a hot soak."

"Linda and Mike were outstanding hosts and welcoming to us. They were accommodating to special diet needs, and anxious to meet our requests. Food was delicious, the sitting area was cozy and our room was perfect. If it were possible we’d give 10 stars. Mike us a tour of the mill and a history of the property that made the whole experience fulfilling. "

"Excellent! We will stay the place again soon."

"It was beautiful, the staff was super sweet. Make sure to ask about steps..some rooms do not."

"The hotel is in a good area, it's close to bojangles and the famous "Haywood Smokehouse". The owners let us check in early which was a plus! The room is old looking, pillows were flat, there was some repairs. Room was clean. We might stay here again."

"I had knee replacement surgery 5 weeks ago. The lovely gal who runs the hotel during the day unilaterally offered to help me get my luggage to the room on the second floor. She is an outstanding asset to the property Znd it’s owners!"