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"Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again."

"Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood."

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."

"Good value hotel if you don't mind a few things not quite right. Clean."

"Nice historic building right in the centre of town"

"Just an overnight stay so didn't use many of the facilities but the location is nice even when the weather is a bit grey "

" Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. "

"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "

"Excellent first rate property, room was perfect facing the quiet garden area. We sat out on the balcony and had coffee and tea in the morning. The night before had a swim and enjoyed the sauna, steam room and pool. Later had a wonderful meal in the ring room. If we’re in the region again, we’ll definitely stay, and hopefully for a little longer!"

"Excellent hotel. Highly recommended. Going to stay again. "

"Hotel is on the UEA campus. There is a shop to buy food if need be. You can use the bar if needed. Very clean and comfortable.. Quiet as well."

"Very friendly staff, very busy, could have done with another member of staff as they seemed a bit overstretched. Lovely location, nice & quiet. Good menu & food, nice atmosphere. Very comfortable bed. Would happily return & recommend. "

"Excellent friendly service. Room clean, well kept. Recommended. "

"I gave this hotel an excellent review already!"