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"Not poor and not good condition this hotel is evrage "

"The people were very nice "

"Hairs all over the mattress and sheets were not even clean. Book somewhere else if you want a clean, hygienic hotel. Staff was decent with room service."

"I wish I could give a zero star. The hotel location is very bad surrounded by bad area. They have mentioned they serve breakfast, but they dont even have kitchen. They got chole bhatura from outside and served. Please be careful while booking."

"They sent me away upon arrival. Very rude staff. Told me they had no rooms available "

"Worst ever I have seen a Hotel"

"Our stay at New Hotel Prince Palace in Mumbai was extremely disappointing and completely misrepresented on the Hotels.com app. We reserved a room for three nights and paid upfront using Hotels.com vouchers, with the remaining balance of just over R1,500 paid on arrival. Upon check-in, hotel management stated that they do not accept pre-payment, despite our confirmed booking, and demanded that we pay the R1,500 again—resulting in us being charged twice. The hotel looks nothing like what is...

"A lovely welcome surprise awaited us when we checked in. After a long travel day all the treats were very appreciated . Staff could not be nicer. "

"The service at this hotel Oberoi was one of the best service I have ever received from any hotel I have stayed at. I have stayed at many hotels in the world and this is my favourite hotel. The staff service was excellent. The Duty Manger Shivansh Kansal service was excellent. He was very attentive to all the guests and also made sure that my time at the restaurants was very comfortable and helped me with all my requests. The food was superb and was off very high quality. You could tell the...

"Nicest hotel in immediate area. Nice morning breakfast buffet. "

"You will get what you expect as a FOUR SEASONS. Better just to stay in the hotel, not going out , if needed please book hotel car."

"The staff were very helpful and polite, breakfast had very sub standard quality with minimal options. Location is in extremely crowded environment. Didn’t like the layout of the bathroom, definitely not good for a family to use the toilets and bathrooms as the layout is unsuitable for a family with kids"

"Stayed for 3 nights in this well priced hotel with excellent service, a very good breakfast, clean rooms and excellent location in the Colaba area. "

"One of the best hotels I have ever visited. Great ambience and easily accessible to go and visit Mumbai! "